Ramp Agent - AUS at Southwest Airlines Company Austin, TX
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee travel privileges
Career development opportunities
Life insurance
Job Description
Southwest Airlines Company is one of the leading airlines in the United States, recognized for its commitment to providing low-cost, customer-friendly air travel. Renowned for its strong corporate culture centered on employee satisfaction and excellent customer service, Southwest has consistently ranked among Fortune's most admired companies. With headquarters in Dallas, Texas, Southwest Airlines operates a vast network of routes across the country and internationally, focusing on efficiency, reliability, and friendliness. The company prides itself on its legendary Customer service and operational excellence, operating with a spirit of cooperation and mutual respect among its employees. The work environment at Southwest is dynamic, fast-paced, and highly collaborative, with an emphasis on ensuring passenger satisfaction and operational safety.Show More
The Ramp Agent position at Southwest Airlines in Austin, TX is a vital role responsible for the smooth and efficient handling of aircraft on the ground. Ramp Agents provide essential support and service to ensure timely departures and arrivals, playing a critical role in the airline’s overall operations. This position involves a wide range of duties, from loading and unloading baggage and cargo to operating ground support equipment and ensuring compliance with safety and security procedures. The role requires strong physical stamina, attention to detail, and excellent communication skills to interact effectively with internal team members and external customers. Ramp Agents must demonstrate a friendly and professional attitude while working in a cooperative spirit with colleagues to uphold Southwest Airlines’ high standards. The position is geared toward individuals who thrive in a team-driven, fast-moving environment and are dedicated to maintaining positive relationships with all customers — both internal and external. Employment with Southwest Airlines offers opportunities for career advancement within a company known for valuing its employees and fostering a supportive workplace culture. While specific salary details for this position are not provided, Southwest Airlines is known for competitive pay and benefits packages reflective of their commitment to employee well-being and satisfaction.Show Less
Job Requirements
- High school diploma or equivalent
- Prior experience in ramp or airline operations preferred
- Ability to work in a fast-paced and physically demanding environment
- Strong communication skills
- Physical endurance and ability to lift heavy objects
- Must be able to work flexible hours including nights, weekends, and holidays
- Ability to follow safety and security regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience in ramp or airline operations preferred
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Physical ability to perform manual labor
- Team-oriented attitude
- Flexibility to work various shifts including nights, weekends, and holidays
Job Duties
- Provide friendly service and maintain positive relationships with internal and external Customers
- Cooperate with team members to ensure the success of the company
- Load and unload baggage and cargo from aircraft
- Operate ground support equipment safely and efficiently
- Adhere to safety and security protocols
- Assist with aircraft marshaling and guiding
- Communicate effectively with operations and leadership teams
Job Location
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