Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $50,000.00
Benefits
Dental Insurance
Health Insurance
Paid training
Disability insurance
Paid Time Off
Vision Insurance
Job Description
NFC Amenity Management is the nation’s largest luxury amenity service provider for residential and commercial properties. With a portfolio representing over 350 of the top brands in luxury residential and hotel markets across 30 U.S. cities, the company prides itself on delivering exceptional service and maintaining high standards of hospitality and property management. Their commitment to excellence has established NFC as a trusted leader in the amenity management industry, providing tailor-made solutions to some of the most prestigious buildings and communities in the country.
This full-time position is based in Raleigh, NC, and offers an annual salary of $50,000. The role focuses on front desk management and operational oversight within luxury residential or commercial properties. The ideal candidate will thrive while working independently and efficiently in a fast-paced environment. Experience supervising teams is a valuable asset for this role. Key attributes include strong interpersonal skills such as maintaining eye contact and creating a welcoming presence for all residents and guests.
The candidate will play a critical role in hiring, training, and mentoring a team dedicated to upholding the company’s mission and brand standards. Responsibilities encompass supervising staff, coordinating schedules, managing desk coverage, and ensuring that the facility remains clean and well-maintained. Acting as the primary contact for facility maintenance and repairs, the candidate will conduct daily inspections and quickly communicate any operational issues to building management.
Additionally, this position requires handling resident requests and inquiries promptly and professionally, managing facility reservations, and facilitating contractor check-ins and check-outs. Building strong relationships with preferred vendors and helping prepare community events are also vital parts of the role. The candidate is expected to stay informed about the latest industry standards, technologies, and trends to maintain a high level of service quality.
NFC offers extensive benefits, including weekly pay, paid training, various employee discounts, reimbursements for certain positions, state-required healthcare benefits where applicable, as well as medical, dental, and vision coverage for qualifying employees. Employees begin accruing paid time off from their first day, and the company promotes career development through NFC University training courses. Short-term disability income is also available to eligible employees in certain locations.
This position requires working exclusively at the front desk, adhering strictly to all HR and risk management policies. Candidates should be proactive, detail-oriented, and have excellent client relationship and financial management skills. This opportunity is ideal for someone looking to advance their career in hospitality or property management within a reputable and rapidly growing company.
This full-time position is based in Raleigh, NC, and offers an annual salary of $50,000. The role focuses on front desk management and operational oversight within luxury residential or commercial properties. The ideal candidate will thrive while working independently and efficiently in a fast-paced environment. Experience supervising teams is a valuable asset for this role. Key attributes include strong interpersonal skills such as maintaining eye contact and creating a welcoming presence for all residents and guests.
The candidate will play a critical role in hiring, training, and mentoring a team dedicated to upholding the company’s mission and brand standards. Responsibilities encompass supervising staff, coordinating schedules, managing desk coverage, and ensuring that the facility remains clean and well-maintained. Acting as the primary contact for facility maintenance and repairs, the candidate will conduct daily inspections and quickly communicate any operational issues to building management.
Additionally, this position requires handling resident requests and inquiries promptly and professionally, managing facility reservations, and facilitating contractor check-ins and check-outs. Building strong relationships with preferred vendors and helping prepare community events are also vital parts of the role. The candidate is expected to stay informed about the latest industry standards, technologies, and trends to maintain a high level of service quality.
NFC offers extensive benefits, including weekly pay, paid training, various employee discounts, reimbursements for certain positions, state-required healthcare benefits where applicable, as well as medical, dental, and vision coverage for qualifying employees. Employees begin accruing paid time off from their first day, and the company promotes career development through NFC University training courses. Short-term disability income is also available to eligible employees in certain locations.
This position requires working exclusively at the front desk, adhering strictly to all HR and risk management policies. Candidates should be proactive, detail-oriented, and have excellent client relationship and financial management skills. This opportunity is ideal for someone looking to advance their career in hospitality or property management within a reputable and rapidly growing company.
Job Requirements
- High school diploma or equivalent
- Relevant experience in hospitality or property management preferred
- Ability to work independently and in a fast-paced environment
- Strong communication skills
- Experience in supervising others is a plus
- Must be legally allowed to work in the US
Job Qualifications
- High school diploma or equivalent
- Experience in supervising staff preferred
- Strong interpersonal and communication skills
- Ability to work independently in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proactive attitude and problem-solving skills
- Experience in hospitality or property management is a plus
- Client relationship and financial management skills
Job Duties
- Assist in hiring training and mentoring a team that follows company mission and brand standards
- Supervise staff coordinate team meetings trainings and manage staff schedules to ensure desk coverage
- Create operating systems and checklists to maintain a clean facility and be primary contact for maintenance repairs and cleaning
- Conduct daily facility inspections and communicate malfunctions to building management
- Respond promptly to resident requests phone calls questions or concerns and coordinate facility reservations
- Facilitate contractor check-ins and check-outs and maintain vendor relationships
- Assist in preparation of community events as required by building
- Work exclusively at the front desk and follow all HR and risk management company policies
- Cover shifts for team members and use company scheduler to ensure payroll compliance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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