Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Team-oriented work environment
Job Description
River Spirit Casino Resort, located in Tulsa, Oklahoma, is a premier entertainment and hospitality destination that offers a wide range of gaming, dining, and hospitality services. Known for its exceptional guest experiences, the resort combines luxury accommodations, exciting casino gaming, and a variety of dining options to deliver an unforgettable stay for its visitors. The River Spirit Casino Resort is committed to excellence and maintaining the highest standards of service to ensure customer satisfaction and loyalty.
Within this dynamic environment, the TUL RainBay Express department at River Spirit Casino Resort is seeking dedicated and professional hosts to join their team in a full-time capacity. This role involves ensuring quality guest service and creating a welcoming atmosphere that sparks satisfaction for every guest who dines at the resort's restaurants. The position requires the individual to greet and thank guests professionally and warmly, manage guest reservations efficiently, and utilize the MICROS point of sale system to record all sales transactions accurately.
As a host in this busy and fast-paced setting, the individual will play a critical role in maintaining the flow of service by properly seating guests according to assigned sections, handling reservation wait lists, and executing financial transactions with friendliness and timeliness. Beyond greeting and seating guests, the host will be responsible for performing daily cash management tasks, including managing the MNGE vault issued bank, reporting, and reconciling tips. Compliance with industry regulations, such as Title 31, is also a key responsibility to ensure the casino's adherence to legal requirements.
The host must maintain professional phone etiquette, keep the host area and MICROS stations clean and organized, and assist other team members to promote a positive and collaborative work environment. Flexibility to perform additional duties related to food and beverage operations as needed is essential to succeed in this role. The ideal candidate will bring cash handling experience, excellent interpersonal skills, and a keen attention to detail, all of which contribute to providing guests with a seamless and enjoyable dining experience.
This full-time position offers an opportunity to grow within a renowned casino resort and be part of a team committed to delivering top-tier service in a prestigious hospitality environment. Candidates interested in this role should be prepared to undergo a comprehensive background check, drug test, and obtain the necessary gaming license as required by the employer. The River Spirit Casino Resort values professionalism, teamwork, and dedication, making it an ideal workplace for individuals passionate about hospitality and guest service excellence.
Within this dynamic environment, the TUL RainBay Express department at River Spirit Casino Resort is seeking dedicated and professional hosts to join their team in a full-time capacity. This role involves ensuring quality guest service and creating a welcoming atmosphere that sparks satisfaction for every guest who dines at the resort's restaurants. The position requires the individual to greet and thank guests professionally and warmly, manage guest reservations efficiently, and utilize the MICROS point of sale system to record all sales transactions accurately.
As a host in this busy and fast-paced setting, the individual will play a critical role in maintaining the flow of service by properly seating guests according to assigned sections, handling reservation wait lists, and executing financial transactions with friendliness and timeliness. Beyond greeting and seating guests, the host will be responsible for performing daily cash management tasks, including managing the MNGE vault issued bank, reporting, and reconciling tips. Compliance with industry regulations, such as Title 31, is also a key responsibility to ensure the casino's adherence to legal requirements.
The host must maintain professional phone etiquette, keep the host area and MICROS stations clean and organized, and assist other team members to promote a positive and collaborative work environment. Flexibility to perform additional duties related to food and beverage operations as needed is essential to succeed in this role. The ideal candidate will bring cash handling experience, excellent interpersonal skills, and a keen attention to detail, all of which contribute to providing guests with a seamless and enjoyable dining experience.
This full-time position offers an opportunity to grow within a renowned casino resort and be part of a team committed to delivering top-tier service in a prestigious hospitality environment. Candidates interested in this role should be prepared to undergo a comprehensive background check, drug test, and obtain the necessary gaming license as required by the employer. The River Spirit Casino Resort values professionalism, teamwork, and dedication, making it an ideal workplace for individuals passionate about hospitality and guest service excellence.
Job Requirements
- High school diploma or GED
- minimum one year experience in high volume food and beverage environment
- knowledge of Title 31 regulations
- valid Tulsa County Food Handler’s Card
- liquor license from the Able Commission
- ability to pass background check and drug test
- ability to obtain gaming license
Job Qualifications
- High school diploma or GED
- one year experience in a high volume food and beverage operations with multiple venue responsibilities
- casino experience preferred
- cash handling skills strongly recommended
- knowledge and application of Title 31 reporting requirements
- Tulsa County Food Handler’s Card
- liquor license from the Able Commission for front of house food and beverage positions
- ability to pass comprehensive background check and drug test
- ability to obtain gaming license as required
Job Duties
- Welcomes guests in a friendly and timely manner
- maintains superior customer service to all guests at all times
- completes all financial transactions in a friendly and timely manner
- completes all tasks required to receive a daily MNGE vault issued bank including reporting and tips reconciliations
- actively complies with all Title 31 regulations as required/instructed
- manages reservations and wait lists
- properly seats guests following the assigned rotation of sections to ensure guest satisfaction
- adheres to proper phone etiquette as directed by management
- ensures host areas and MICROS stations are kept clean and presentable at all times
- assists team members as needed while promoting a positive teamwork environment
- ability to perform all duties associated with all food and beverage operations and all related and compatible duties as required and/or assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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