SP Plus Corporation logo

Queen Kapiolani Hotel Valet Driver

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Long/Short Term Disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is an artificial intelligence-driven organization focused on revolutionizing the parking industry through innovative computer vision technology. As the largest parking network in America, SP+ employs over 23,000 people who support mobility services across more than 4,000 locations throughout North America and Europe. The company’s core mission is to reinvent parking by eliminating common hassles such as ticketing and payment machines, offering customers a seamless checkout-free experience where they can simply “drive in and drive out.” This groundbreaking approach enhances convenience and transportation efficiency, impacting daily life at work, home, and play. SP+ is driven by its commitment to ingenuity, diversity, and integrity, creating a workplace culture that values forward-thinking solutions and inclusiveness.

We are currently seeking dedicated Valet Drivers to join our team in Honolulu, HI. This full-time, hourly position offers a competitive pay rate of $16.00 per hour plus tips. Being a Valet Driver at SP+ is an excellent opportunity for individuals who enjoy interacting with people and take pride in delivering exceptional customer service while adhering to safety standards. Our valets serve as the face of the company to customers, ensuring a positive experience from arrival to departure by managing vehicle parking with care and professionalism. The Valet role at SP+ is not only a job but a pathway to career growth within a dynamic and supportive company environment. Employees work alongside knowledgeable team members who started in similar roles and have advanced their careers, showcasing SP+’s commitment to internal career development.

Valet drivers play a crucial part in maintaining customer satisfaction by inspecting, parking, and retrieving vehicles safely and efficiently. They are responsible for knowing local area routes to assist customers with seamless transportation experiences, handling client requests and concerns promptly, and communicating proactively with management. In addition, they uphold a neat and professional appearance, following all workplace and safety policies rigorously. This role requires someone who can handle change and unexpected situations calmly while providing accurate information and respectful responses to all customers and coworkers.

At SP+, employee safety and well-being are prioritized, and reasonable accommodations are made for individuals with disabilities to perform essential job functions. Beyond hourly wages and tips, eligible employees enjoy participation in a range of comprehensive benefits programs, including medical, dental, and vision insurance, flexible spending accounts, disability insurance, life insurance, accident coverage, 401(k), and paid time off. The company values equal opportunity and maintains a strict policy against discrimination and harassment in all employment practices. SP+ also incorporates advanced hiring technologies to evaluate candidates fairly and efficiently, ensuring an inclusive recruitment process.

Joining SP+ means becoming part of a company that is setting new standards in the mobility and parking industry, committed to enhancing everyday experiences and saving valuable time for millions of customers. Valet drivers are integral to this mission, delivering exceptional service with every interaction and helping to drive the company’s continued success and innovation in the field.

Job Requirements

  • Valid state driver’s license
  • Acceptable driving record
  • Ability to safely drive a vehicle
  • Eligibility to work legally in the U.S.
  • Availability to work shifts including weekends and nights
  • Ability to handle cash transactions accurately
  • Ability to communicate effectively and professionally
  • Ability to follow instructions and adapt to changes
  • Physical ability to stand, walk, climb, balance, and occasionally lift or move up to 25 pounds

Job Qualifications

  • Valid state driver’s license, current address, and acceptable driving record
  • Ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • Ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
  • Inspect every vehicle before safely parking it, noting all findings
  • Explain valet rates to customers
  • Observe traffic laws and safe driving practices
  • Report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • Come to work in your clean uniform every scheduled shift, on time, and ready to work
  • Remain in complete uniform for the entirety of your shift
  • Assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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