QSR Manager - CA - Subway

TravelCenters of America (TA) is a leading company in the travel center industry with a long-standing history of over 50 years. With locations spread across the United States and a corporate headquarters in Westlake, Ohio, TA serves millions of professional truck drivers and motorists daily. These customers rely on TA for a one-stop shopping experience that includes fuel, food, truck maintenance, and essential services. TA is driven by a passionate and dedicated team focused on expanding its network of travel centers, leveraging cutting edge technology, and pursuing innovative alternative energy and sustainability initiatives. The company culture values every team member as a stakeholder in the overall success of the organization, providing a workplace environment filled with opportunities for career growth and development. Employees at TA are encouraged to share their ideas, grow with the company, and contribute to shaping the future of travel centers across the country.

The Restaurant General Manager plays a vital leadership role within TravelCenters of America. This position is responsible for managing the operations and marketing functions of the quick service restaurant located in each travel center. The General Manager oversees staffing, training, and development of the team to ensure excellent customer service and continuous improvement in restaurant profitability. This individual leads by example to inspire the team in meeting and exceeding company performance standards, fostering an upbeat atmosphere with fast and friendly customer service and good product knowledge. The role involves developing a trusting and communicative environment where staff feel comfortable giving feedback and are coached effectively according to company policies. Responsibilities also extend to recruitment and retention of high quality team members, handling payroll and accounting tasks, inventory control, personnel documentation, compliance with federal and state laws, and adherence to safety and operational standards.

The Restaurant General Manager ensures that each guest receives great tasting and quality food in a clean and welcoming environment. A crucial part of the role is to meet and achieve the financial objectives by effectively managing people, product, service, and facility processes. The manager must stay informed about competitive practices in the market and provide insights and recommendations to leadership for business growth. Flexibility is essential as this position requires working varied hours including nights, weekends, and some holidays. With competitive wages ranging from $20.00 to $24.00 per hour and an annual bonus opportunity, the role at TA offers not just a job but a rewarding career with extensive benefits and opportunities for advancement. TravelCenters of America promotes an inclusive and equal opportunity workplace, reflecting the diverse backgrounds and needs of the travelers and team members it serves.