Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
team environment

Job Description

The hiring establishment is a renowned hospitality group managing several quick service outlets including Egg Slut, Canteen Food Hall, and Starbucks. This company is recognized for delivering exceptional dining experiences within high-volume and fast-paced environments, emphasizing guest satisfaction and quality service. The company operates multiple quick dining venues within a hotel or resort setting, combining culinary expertise with seamless service to create memorable guest encounters. Their commitment to excellence extends to all facets of operations, where teamwork, professionalism, and consistent high standards are paramount.

The position being offered is for a Quick Service Manager, a vital leadership role responsible f... Show More

Job Requirements

  • Minimum five years of experience as a general manager in a high-volume restaurant
  • Experience with business development, cost analysis and managing 100+ team members
  • Excellent written and verbal communication skills with an aptitude for simplifying complex topics
  • Strong understanding of HR practices, policies, and organizational dynamics
  • Ability to collaborate across teams and engage with team members at all levels
  • Detail-oriented, well-organized, and adept at managing multiple projects simultaneously
  • Proficient in Excel, Word, and other MS Office applications
  • Have strong organizational skills with the capacity to meet strict deadlines
  • High School Diploma or GED (required)
  • At least 21 years of age
  • Must be able to qualify for licenses and permits required by federal, state and local regulations
  • Food Handler - Health Card
  • Alcohol Awareness
  • ServSafe - Nevada
  • Must regularly lift and move up 25 pounds and have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas
  • Present self in a professional manner at all times

Job Qualifications

  • Minimum five years of experience as a General Manager in a high-volume restaurant
  • Experience with business development, cost analysis and managing 100+ team members
  • Excellent written and verbal communication skills
  • Strong understanding of HR practices, policies, and organizational dynamics
  • Ability to collaborate across teams and engage with Team Members at all levels
  • Detail-oriented, well-organized, and adept at managing multiple projects simultaneously
  • Proficient in Excel, Word, and other MS Office applications
  • Strong organizational skills with capacity to meet strict deadlines
  • High School Diploma or GED
  • At least 21 years of age
  • Bachelor's Degree preferred or equivalent combination of education or experience
  • Previous experience working in a similar resort setting

Job Duties

  • Implement plans to drive revenue and balance expenses while achieving and maintaining high service standards
  • Ensure proper service and atmosphere for the guests
  • Work with marketing team and hotel marketing team to ensure growth while maintaining a 3% service recovery
  • Understand relationships with other departments and develop partnerships to achieve hotel goals
  • Full knowledge of menu items and ingredients, functions of service team, house rules and regulations
  • Supervise, train and plan, direct all kitchen and service team on assigned shift
  • Present self in a professional manner at all times
  • On assigned shift, ensure proper service and atmosphere for the guests
  • Handle guest complaints
  • Responsible for administrative duties on assigned shift including payroll, scheduling, days off, section assignments, early outs, etc.
  • Ensure that all rules, regulations, and procedures are complied with by staff under supervision
  • Document incidents and events involving guests or staff accurately and in detail and administer all disciplinary action on assigned shift as needed
  • Assigns work duties and records attendance on assigned shift
  • Inspect FOH service team as to uniforms, cleanliness, identification, etc.
  • Assist management in other matters as requested
  • Keep service team informed of hotel events and trends as well as new procedures
  • Ensures a safe working environment for all quick server restaurants
  • Promote teamwork among all team members
  • Must provide courteous and friendly service to all vendors and teammates
  • Perform all other job-related duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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