QSR Lead Representative, Full or Part Time

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Unlimited tip pooling

Medical

Dental

Vision

term life insurance

accidental death and dismemberment insurance

Flexible spending account

Health savings account

vacation paid time off

paid company holidays

Matching 401(k)

Tuition Reimbursement

stock purchase plan

Employee Discount Program

Discount Meal Benefit

Wellness Plan

Job Description

Circle K is a global convenience store chain headquartered in the United States. Known for providing a wide range of products including snacks, beverages, and ready-to-eat meals, Circle K operates thousands of stores worldwide. The brand emphasizes convenience, quality, and excellent customer service to ensure a pleasant shopping experience for all customers. Located at 5345 Roosevelt Ave, San Antonio, Texas 78214, this particular store continues the tradition of Circle K in serving its community with dedication and efficiency. The company values flexibility in scheduling and promotes an inclusive, supportive working environment that encourages professional growth and personal achievement.

The role of a Restaurant Shift Lead at Circle K involves direct supervision over the operations during a specific shift within the restaurant. This position is crucial in coordinating the work of team members and maintaining the high standards set by the company and brand. The Shift Lead ensures that all guests leave satisfied by managing food preparation, service, cleanliness, and compliance with health regulations. By coaching and motivating the team, the Shift Lead creates a positive and productive atmosphere that aligns with the company values of One Team, Do the Right Thing, Takes Ownership, and Play to Win.

This job demands excellent guest service skills, hands-on management of both staff and operational duties, and vigilant monitoring of cash and inventory controls. The Restaurant Shift Lead also ensures safety and cleanliness by enforcing government laws and safety codes, while promptly addressing any incidents according to company policies. The position offers flexible work schedules, ideal for individuals seeking adaptability in their work life, and presents an opportunity to develop leadership skills in a fast-paced, customer-focused restaurant environment.

Overall, working as a Restaurant Shift Lead at Circle K provides a dynamic and rewarding career path with extensive benefits and the chance to be part of a well-established global brand. The company supports its employees with comprehensive healthcare plans, paid time off, and opportunities for financial growth such as a matching 401(k), tuition reimbursement, and stock purchase plans. This role suits motivated individuals who thrive in team settings, enjoy leadership challenges, and are passionate about delivering service excellence.

Job Requirements

Flexible availability
High school diploma or equivalent
Previous experience in a restaurant or retail environment preferred
Ability to supervise and lead a team
Strong communication and interpersonal skills
Capability to perform physical tasks associated with the role
Commitment to follow health and safety regulations
Ability to complete administrative tasks such as paperwork and reporting

Job Qualifications

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity and keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs frequently and up to 50+ lbs occasionally including lifting from ground to overhead

Job Duties

Provide excellent guest service in a fast and friendly manner and coach team members to do the same
Maintain a clean restaurant environment by cleaning and performing general housekeeping duties
Assign shift duties to team members and follow up to ensure completion
Direct team and ensure all food items are prepared and served according to brand, company, and health department regulations
Ensure product quality, food safety, and operational standards are met
Monitor and ensure accuracy of all cash, sales, and inventory control records during the shift
Complete end of shift and end of day paperwork and counts as required
Communicate any discrepancies to immediate supervisor
Guarantee a safe environment for team members and guests by following all government laws and safety codes
Complete reports on all incidents following the 5-minute rule policy
Live company values by being One Team, Doing the Right Thing, Taking Ownership, and Playing to Win