PUBLIC SPACE HOUSEPERSON

Holiday Inn Express & Suites is a well-established hotel brand known for providing comfortable accommodations and excellent service to guests across the globe. Located at 7301 Washington Ave, Ocean Springs, MS, this particular Holiday Inn Express & Suites outlet prides itself on delivering a welcoming and clean environment for travelers visiting the area. The hotel is part of the expansive InterContinental Hotels Group (IHG), which has a strong reputation for maintaining high standards in hospitality and guest satisfaction. As a hotel that caters to a wide variety of guests, including business travelers and vacationing families, Holiday Inn Express & Suites offers a range of amenities designed to ensure a pleasant and convenient stay.

The Public Area Attendant, or Public Space Houseperson, plays a crucial role in maintaining these standards by ensuring the cleanliness and organization of the hotel's lobby areas, public restrooms, hallways, stairwells, and other common spaces. This position is essential for creating a positive first impression on guests and sustaining the hotel's reputation for cleanliness and hospitality. The role also involves supporting the housekeeping team by performing Room Attendant duties when necessary, which helps to maintain efficiency and service quality throughout the property.

This full-time position requires an individual who can work flexible and sometimes long hours, including standing for entire shifts and occasionally lifting and moving objects weighing up to 50 pounds. The physical nature of the job calls for a candidate who is both energetic and attentive to detail. The Public Area Attendant must possess excellent communication skills and the ability to stay composed and objective under pressure, especially during busy periods.

In this role, the successful candidate will approach all encounters with guests and colleagues in a friendly and service-oriented manner, helping to foster a warm and inviting atmosphere in the hotel. They will be expected to comply with all company policies and procedures, including safety standards and proper use of communication tools like two-way radios. Handling lost and found items according to hotel standards and reporting maintenance issues promptly are also important responsibilities.

This position offers an opportunity to be part of a dynamic and customer-focused team dedicated to providing an outstanding hotel experience. While previous experience in the hospitality industry and a high school diploma or equivalent are preferred, the hotel values a positive attitude, professionalism, and a strong work ethic. A valid driver’s license specific to the state is required for this property, adding an additional practical qualification needed to succeed in this job.

Overall, working as a Public Area Attendant at Holiday Inn Express & Suites Ocean Springs is ideal for individuals seeking to contribute to a respected hospitality brand, gain valuable experience in hotel operations, and develop skills in guest services and facility maintenance. This role embodies the hotel’s commitment to clean, safe, and comfortable accommodations that meet and exceed guest expectations every day.