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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $26.21 - $39.31
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Training opportunities
Job Description
The City of Glendale, Arizona, is a vibrant and culturally diverse municipality located on the west side of the Phoenix metropolitan area. With a population exceeding 255,000 residents, Glendale beautifully blends historic charm with modern growth, making it a premier destination for sports, shopping, and entertainment. Home to world-class venues, numerous year-round events, and a thriving atmosphere, Glendale continues to evolve as a dynamic community where residents and visitors alike enjoy a safe and welcoming environment.
The Glendale Police Department plays a critical role in maintaining this safety and community spirit. Comprising 458 sworn officers and 166 professional staff, t... Show More
The Glendale Police Department plays a critical role in maintaining this safety and community spirit. Comprising 458 sworn officers and 166 professional staff, t... Show More
Job Requirements
- Three years of progressively responsible experience providing moderately complex administrative support and management assistance, preferably for a law enforcement agency
- Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying
- One year of relevant experience may be substituted for each year of required education
- Successful completion of drug and alcohol testing prior to employment and ongoing as required by the City of Glendale Substance Abuse policy
- Post-offer physical assessment required
- Valid Arizona driver’s license depending on area of assignment
- Ability to operate city vehicles depending on area of assignment
Job Qualifications
- Three years of progressively responsible experience providing moderately complex administrative support and management assistance, preferably for a law enforcement agency
- Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying
- One year of relevant experience may be substituted for each year of required education
- Knowledge of scheduling systems and workforce management principles
- Knowledge of federal and state compensation laws especially FLSA regulations
- Knowledge of personal computer and Microsoft software such as Word, Access and Excel
- Knowledge of City of Glendale Human Resources Policies and Procedures
- Knowledge of Glendale Police General Orders
- Knowledge of records management and data tracking systems
- Knowledge of customer service practices and standard office procedures
- Knowledge of basic accounting and billing principles
- Ability to analyze staffing needs and apply established scheduling guidelines to meet operational requirements
- Ability to apply established procedures and problem-solving methods in a fast-paced 24/7 environment
- Ability to communicate effectively both orally and in writing with all levels of personnel, the public and a variety of internal and external stakeholders
- Ability to maintain accuracy and attention to detail in complex scheduling and data management tasks
- Ability to display courtesy and tact in dealing with the public and other personnel
- Ability to manage multiple priorities, deadlines, and competing operational needs
- Ability to establish and maintain effective working relationships with public safety employees, other city personnel, arena and stadium management, external agencies and organizations and the general public
- Ability to quickly and accurately obtain pertinent information
- Ability to adapt to changing operational demands and shifting priorities
- Ability to maintain confidentiality and handle sensitive information appropriately
- Depending on area of assignment, ability to operate city vehicles
Job Duties
- Coordinates public safety staffing for major city events, stadium games, and arena activities
- Partners with event venues, city departments, and outside agencies to align staffing needs and logistics
- Builds and updates event staffing rosters to ensure the right people are in the right place at the right time
- Supports contract compliance, billing accuracy, and documentation for event operations
- Helps coordinate training, scheduling, and equipment for Special Events Traffic Controllers
- Prepares and distributes key event materials, including NIMS forms for large-scale events
- Maintains organized event records and staffing data to support reporting and auditing
- Assists with timekeeping and procurement tasks and provides administrative support to the Special Operations Division
- Serves as the special events scheduling systems expert, ensuring accuracy, reliability, and smooth system performance
- Uses city systems to plan, schedule, and track staffing for daily operations and special events
- Maintains clean, accurate records, databases, and documentation
- Helps improve automated scheduling tools and workflows
- Prepares and processes personnel actions for Special Events staff
- Supports recruitment, hiring, and onboarding, including communication with candidates and coordination of required steps
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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