Public Areas Attendant (FT)

Sunnyvale, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $25.23 - $28.04

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Life insurance

Job Description

Rosewood Sand Hill is a prestigious luxury hotel located in Menlo Park, California. Since opening its doors in 2009, this exquisite establishment has become a cherished retreat nestled on 16 acres of meticulously maintained property in the heart of Silicon Valley. Renowned for its historic California ranch-style architecture, fragrant gardens, and breathtaking views of the Santa Cruz Mountains, Rosewood Sand Hill offers an unparalleled experience for Bay Area executives, entrepreneurs, local residents, and visitors alike. The hotel boasts 121 elegantly appointed guest rooms designed to provide ultimate comfort and tranquility, supported by resort-like amenities and exceptional service standards. Guests can... Show More

Job Requirements

High school diploma
Minimum one years' experience cleaning hotel guest rooms
Ability to exert physical effort transporting 80 pounds
Ability to perform various physical movements including reaching and remaining stationary
Ability to communicate effectively with guests and co-workers
Knowledge of proper chemical handling procedures
Familiarity with cleaning equipment and supplies
Ability to follow detailed instructions and maintain confidentiality
Ability to use Knowcross system
Ability to work independently and as part of a team
Required to speak, read and write English
State licenses preferred.

Job Qualifications

Minimum one years' experience cleaning hotel guest rooms
High school diploma
Must be able to perform job functions with attention to detail, speed and accuracy
prioritize, organize and follow-up
be a clear thinker, remaining calm and resolving problems using good judgment
follow directions thoroughly
understand a guest's service needs
work cohesively with co-workers as part of a team
work with minimal supervision
maintain confidentiality of guest information and pertinent hotel data
Knowledge of proper chemical handling procedures
familiarity with cleaning equipment and supplies
Knowledge on the use of Knowcross
Required to speak, read and write English, with fluency in other languages preferred
Must be able to exert physical effort in transporting 80 pounds, endure various physical movements throughout work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers
State licenses preferred.

Job Duties

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
Ensure that standards are maintained at a superior level on a daily basis
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
Clean public areas by assigned priority
Transport cart with cleaning supplies, amenities and linens to assigned area and position securely
Service assigned public areas and offices following all SOPs
Empty trash containers and ashtrays
Remove all dirty terry and replace with clean par to designated layout
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower door and floor (including employee locker rooms)
Replace facial, toilet tissue and bathroom amenities in correct amount and location
Check BEO/sheet for banquets and events
Dust and polish all furniture
Realign furniture to floor plan
Pick up trash from pathways
Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
Dust pictures, frames, mirrors and cables
Clean all lamps and light switches
check for proper working order
Remove dust, spots and smears from windows, ledges and frames
Remove dust, grease and smears from telephones and reposition properly
Remove dust on drapes and realign to correct position
Remove trash, debris and cobwebs from Lanai
Sweep and dust Lanai floor and furniture
Inspect condition of planters and plants
remove debris
Remove dust, dirt, marks and fingerprints from entrance door(s)
Ensure presence of fire safety sign
Inspect condition
Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat
Remove dust, stains and marks from all baseboards, ledges and corners
Vacuum floors as necessary
Mop bathroom and floors as necessary
Update status of areas clean and completed on Knowcross
Return and restock cart at end of shift
Empty vacuum bag and wipe vacuum clean
Ensure security of any assigned keys
Handle guest complaints by following the EGG step procedure and ensuring guest satisfaction
Report any damages or maintenance problems to the Supervisor
Turn over any lost and found items from guest rooms to the Supervisor
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees
All other duties as required.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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