Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
inclusive work environment
Job Description
International House Hotel, operated by My Favorite Hotel LLC, is a premier hospitality establishment known for its commitment to exceptional guest experiences and diversity. Situated in a prime location, International House Hotel offers a blend of comfort, style, and top-tier service across its guestrooms and public areas. As a respected hotel in the industry, the company prides itself on creating an equitable and inclusive environment where every staff member feels valued and empowered to contribute to the hotel's success. The culture at International House Hotel encourages professional growth, teamwork, and respect for all individuals, which extends to its guests and staff alike.
The Public Area Attendant role at International House Hotel is essential in maintaining the cleanliness and overall presentation of the hotel's public spaces, restrooms, meeting rooms, and back-of-house areas. This position ensures that these areas are kept to the highest standards, meeting or exceeding company expectations, thereby contributing directly to guest satisfaction and the hotel’s reputation. This role is particularly suited for individuals with a strong work ethic, attention to detail, and a commitment to maintaining a safe, welcoming environment.
The attendant will be responsible for routine cleaning duties including organizing and stocking cleaning carts, cleaning office spaces, and performing laundry tasks as needed. They must also be vigilant in identifying and reporting hazards or maintenance issues promptly to supervisors or engineering staff. Respect for guest privacy and proper handling of any leftover guest items are crucial responsibilities. The role involves completing paperwork accurately and timely, managing time efficiently despite interruptions, and solving related issues responsibly. Following the hotel's safety and security procedures is mandatory. The ability to work varying schedules based on the property’s needs and maintain excellent relationships with colleagues and guests is also necessary.
Physical stamina is a key requirement, as the job involves cleaning approximately 16 to 18 rooms per shift, requiring bending, stretching, climbing stairs, and lifting equipment safely. Communication skills, both written and verbal, are important for marking completed tasks and collaborating effectively within the team. The hotel provides a supportive work environment that values diversity, inclusion, and equal opportunity, ensuring all employees feel welcomed and respected. This position is ideal for candidates with hospitality experience or a related background in physical labor who are seeking to work in a dynamic and guest-focused environment.
The Public Area Attendant role at International House Hotel is essential in maintaining the cleanliness and overall presentation of the hotel's public spaces, restrooms, meeting rooms, and back-of-house areas. This position ensures that these areas are kept to the highest standards, meeting or exceeding company expectations, thereby contributing directly to guest satisfaction and the hotel’s reputation. This role is particularly suited for individuals with a strong work ethic, attention to detail, and a commitment to maintaining a safe, welcoming environment.
The attendant will be responsible for routine cleaning duties including organizing and stocking cleaning carts, cleaning office spaces, and performing laundry tasks as needed. They must also be vigilant in identifying and reporting hazards or maintenance issues promptly to supervisors or engineering staff. Respect for guest privacy and proper handling of any leftover guest items are crucial responsibilities. The role involves completing paperwork accurately and timely, managing time efficiently despite interruptions, and solving related issues responsibly. Following the hotel's safety and security procedures is mandatory. The ability to work varying schedules based on the property’s needs and maintain excellent relationships with colleagues and guests is also necessary.
Physical stamina is a key requirement, as the job involves cleaning approximately 16 to 18 rooms per shift, requiring bending, stretching, climbing stairs, and lifting equipment safely. Communication skills, both written and verbal, are important for marking completed tasks and collaborating effectively within the team. The hotel provides a supportive work environment that values diversity, inclusion, and equal opportunity, ensuring all employees feel welcomed and respected. This position is ideal for candidates with hospitality experience or a related background in physical labor who are seeking to work in a dynamic and guest-focused environment.
Job Requirements
- High school degree or equivalent work experience
- related experience with physical labor
- hospitality experience strongly preferred
- able to read, write and communicate to safely perform the work
- ability to quickly and thoroughly perform cleaning duties
- ability to sit, stand, walk, bend, stoop, squat and stretch for extended periods
- physical strength to lift approximately 50 pounds and push carts weighing up to 100 pounds
- good written and verbal communication skills
- ability to follow safety and security procedures
- regular attendance according to guidelines
- may be required to work varying schedules
- willingness to maintain confidentiality
- ability to handle frequent interruptions while completing tasks on time
Job Qualifications
- High school degree or equivalent work experience
- relevant experience with physical labor
- hospitality experience strongly preferred
- ability to read, write and communicate effectively to perform work safely
- strong work ethic and self-initiative
- good communication skills both written and verbal
- ability to maintain excellent staff and guest relationships
- ability to maintain confidentiality
- flexibility to work varying schedules
- physical ability to lift and push heavy equipment
- adherence to safety and security protocols
Job Duties
- Clean and maintain the areas according to company standards
- respect guest privacy and belongings and report left behind items accordingly
- organize and stock cleaning cart
- clean public areas and office space as necessary
- complete assigned paperwork in an accurate and timely fashion
- work in the laundry while waiting on rooms or as needed
- identify bloodborne pathogens and safely address concerns
- notify supervisor and engineering of any malfunction or areas of need in guest rooms or public areas
- complete tasks, checklists, guest requests timely and accurately
- solve related issues in the best manner possible and escalate when necessary
- follow property safety and security procedures
- perform other tasks as assigned including cleaning spills and executing special guest requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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