Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Employee assistance program
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company with a powerful presence in the hotel industry, particularly in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. Beyond the United States, Highgate is actively expanding its footprint across Europe, Latin America, and the Caribbean. The company is renowned for its innovative approach and expertise in managing a diverse portfolio of global properties valued at over 20 billion dollars, generating more than 5 billion dollars in cumulative revenues. Highgate offers comprehensive services throughout the hospitality property cycle including planning, development, recapitalization, and... Show More
Job Requirements
- high school diploma or equivalent
- experience in hotel or related field preferred
- previous housekeeping experience preferred
- flexible to work long hours
- able to lift up to 50 pounds occasionally
- able to stand entire shift
- effective communication skills
- attentive and courteous
- ability to multitask and prioritize
- attend required trainings
- maintain regular attendance
- maintain personal grooming and uniform standards
- comply with safety and operational policies
- problem-solving ability
- maintain confidentiality
- ability to show initiative
- able to cross-train
- maintain a friendly demeanor
Job Qualifications
- high school diploma or equivalent
- experience in a hotel or related field preferred
- previous housekeeping experience highly preferred
- flexible and able to work long hours
- able to exert up to 50 pounds of force occasionally
- ability to stand during entire shift
- effective verbal and written communication skills
- attentive, friendly, courteous, and service-oriented manner
- ability to listen to and address concerns
- multitask and prioritize departmental functions
- attend all required meetings and trainings
- maintain regular attendance according to scheduling needs
- high standards of personal appearance and grooming
- comply with hotel standards and regulations
- ability to identify and help solve problems
- understand and apply complex information
- ability to cross-train in other hotel areas
- maintain confidentiality
- demonstrate initiative
- maintain a warm and friendly demeanor
Job Duties
- be attentive, friendly, helpful and courteous to guests and employees
- use proper two-way radio etiquette
- practice safe work habits
- handle lost and found items according to hotel standards
- turn in keys and assignment sheets at shift end
- report maintenance issues to supervisor
- assist with guestroom cleaning procedures if needed
- deliver clean linen to assigned sections
- pick up dirty linen or trash for room attendants
- dispose of trash in outside dumpsters
- vacuum guest corridors
- keep hallways and public areas neat and organized
- maintain cleanliness and sanitation in public restrooms
- adhere to schedule for project cleaning of public areas
- maintain stairwells to hotel standards
- keep ash urns clean and filled
- ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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