Public Area Attendant

Miami, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Training and development opportunities

Retirement Plan

Employee wellness programs

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator and leader in the hospitality industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has rapidly expanded its footprint across Europe, Latin America, and the Caribbean. The company manages a global portfolio of properties valued at over $20 billion, generating more than $5 billion in cumulative revenues annually. Highgate is known for its strategic expertise at every stage of the hospitality property lifecycle. Its services include planning, development, recapitalization, and disposition... Show More

Job Requirements

high school diploma or equivalent
experience in a hotel or related field preferred
previous housekeeping experience highly preferred
flexible and able to work long hours sometimes
ability to stand during entire shift
effective verbal and written communication skills
ability to listen, understand and clarify concerns
multitask and prioritize to meet deadlines
maintain high standards of personal appearance and grooming
comply with hotel standards and regulations
effective problem-solving skills
able to cross-train in other hotel related areas
maintain confidentiality of information
show initiative
maintain friendly demeanor

Job Qualifications

high school diploma or equivalent
experience in a hotel or related field preferred
previous housekeeping experience highly preferred
flexible and able to work long hours sometimes
ability to stand during entire shift
effective verbal and written communication skills with all levels of employees and guests
ability to listen, understand and clarify concerns
multitask and prioritize departmental functions to meet deadlines
approach all encounters in an attentive, friendly, courteous and service-oriented manner
attend all hotel required meetings and trainings
maintain high standards of personal appearance and grooming, including wearing uniform, personal protective equipment, and nametag
comply with hotel standards and regulations
effective problem-solving skills including anticipating, preventing and solving issues
able to understand and apply complex information to meet objectives
able to cross-train in other hotel related areas
maintain confidentiality of information
show initiative by anticipating guest or operational needs
perform other duties as requested by management
maintain a warm and friendly demeanor at all times

Job Duties

be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
use proper two-way radio etiquette when communicating with other employees
practice safe work habits to ensure safety to guests, fellow employees and self
handle items for lost and found according to hotel standards
turn in all keys and assignment sheets to the housekeeping office at the end of the shift
report maintenance issues to housekeeping supervisor or manager
be familiar with correct guestroom cleaning procedures to assist if needed
deliver clean linen to assigned sections if necessary
pick up room attendant's dirty linen or trash as needed
collect all trash from service landings and dispose in outside trash dumpsters as per hotel procedures
vacuum guest corridors
keep hallways, public areas and closets neat and organized
maintain cleanliness and sanitation in public restrooms
adhere to the schedule for project cleaning of public areas
maintain stairwells to hotel standards
keep ash urns clean and filled with sand
ensure overall guest satisfaction

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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