Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Highgate is a premier real estate investment and hospitality management company renowned for its innovative presence in the hospitality industry. With a dominant footprint in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding its global presence across Europe, Latin America, and the Caribbean. The company's extensive portfolio includes global properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate specializes in providing expert guidance throughout all phases of the hospitality property cycle, including planning, development, recapitalization, and disposition. The company is... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Previous housekeeping experience highly preferred
- Flexible and long hours sometimes required
- Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently to lift, carry, push, pull or move objects
- Ability to stand for entire shift
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Ability to multitask and prioritize
- Attentive, friendly, courteous and service-oriented manner
- Attendance at all required meetings and trainings
- Regular attendance in compliance with Highgate hotel standards
- Maintain high standards of personal appearance and grooming including uniform and PPE
- Compliance with Highgate hotel standards and regulations
- Ability to maximize productivity and identify problem areas
- Problem-solving skills including anticipating and preventing issues
- Ability to understand and apply complex information
- Ability to cross-train in other hotel areas
- Ability to maintain confidentiality
- Initiative and anticipation of guest or operational needs
- Maintain warm and friendly demeanor at all times
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Previous housekeeping experience highly preferred
- Ability to communicate effectively both verbally and in writing
- Effective listening and problem-solving skills
- Ability to multitask and prioritize departmental functions
- Attentive, friendly, courteous, and service-oriented demeanor
- Ability to attend required meetings and trainings
- Must maintain high standards of personal appearance and grooming including proper uniform and PPE
- Ability to maintain confidentiality
- Ability to show initiative and anticipate guest or operational needs
- Ability to cross-train in other hotel related areas
Job Duties
- Maintain Highgate hotel standards in all assigned public areas including lobbies, business center, fitness center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways
- Complete special cleaning assignments and perform room attendant and house attendant duties as necessary
- Communicate using proper two-way radio etiquette
- Practice safe work habits to ensure safety of guests, employees, and self
- Handle lost and found items according to hotel standards
- Turn in all keys and assignment sheets to the Housekeeping Office at the end of shift
- Report maintenance issues to Housekeeping Supervisor or Manager
- Assist with guestroom cleaning procedures when needed
- Deliver clean linen to assigned sections if necessary
- Pick up dirty linen or trash from room attendants
- Collect and dispose of trash from service landings
- Vacuum guest corridors
- Keep hallways, public areas, and closets neat and organized
- Maintain cleanliness and sanitation in public restrooms
- Follow schedule for project cleaning of public areas
- Maintain stairwells to hotel standards
- Keep ash urns clean and filled with sand
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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