Public Area Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $18.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
safe work environment

Job Description

HHM Hotels is a distinguished hospitality management company known for its commitment to excellence, sustainability, and superior guest experiences. Specializing in the management of a diverse range of hotel properties, HHM Hotels emphasizes innovative practices and sustainable operations through initiatives such as the EarthView program. With a focus on delivering exceptional service and fostering a positive work environment, HHM Hotels continually invests in its team, offering clear career growth opportunities and a culture that values employee contributions deeply.

The role of Public Area Attendant at HHM Hotels is a vital position that ensures the cleanliness and upkeep of all public spaces within the hotel. This position not only contributes to the overall guest experience by maintaining high standards of cleanliness and order but also supports sustainability goals in line with the company's EarthView program. As a Public Area Attendant, you will be responsible for maintaining hard and textile surfaces, restrooms, elevators, and employee areas with meticulous attention to detail and a commitment to safety and guest satisfaction.

This full-time position is ideal for individuals who take pride in creating an inviting atmosphere for guests and who seek a dynamic work environment with room for career advancement. HHM Hotels outlines a clear career path for this role, beginning as a Public Area Attendant and providing growth opportunities toward positions like Room Inspector, Housekeeping Supervisor, and ultimately Executive Housekeeper. This progression reflects the company’s commitment to nurturing talent and promoting from within.

In addition to maintaining the physical cleanliness of the hotel, the Public Area Attendant is expected to follow stringent safety guidelines, including proper chemical usage in accordance with Material Safety Data Sheets (MSDS), protection against bloodborne pathogens, and OSHA standards. By upholding these protocols, the attendant plays a crucial role in ensuring a safe and healthy environment for both guests and colleagues.

Furthermore, the position requires flexibility in working hours, including the possibility of shifts during weekends and holidays. The physical demands of the job include standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, stooping, and kneeling. HHM Hotels values the resilience and dedication required to meet these requirements and supports its staff through comprehensive training and a supportive workplace culture.

Joining HHM Hotels means aligning with a company that believes in the principles encapsulated in their core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These beliefs shape every aspect of the work experience and define the expectations for every team member. As a Public Area Attendant, you will be at the frontline, helping to create a memorable stay for guests by ensuring that all public areas are pristine and welcoming at all times.

Job Requirements

  • High school diploma or equivalent
  • previous related experience preferred

Job Qualifications

  • High school diploma or equivalent
  • previous related experience preferred

Job Duties

  • Clean all hard and textile surfaces and restrooms within public space
  • respond to guest room requests
  • ensure internal windows and doorways are free of fingerprints and smudges
  • ensure that furniture and hard surfaces of public areas are clean and organized
  • ensure floors are free of debris
  • clean any carpet spots
  • ensure that all surfaces of elevators are clean and free of debris
  • empty all waste receptacles in public areas
  • clean employee break room and employee restroom
  • utilize chemicals according to directions and gain familiarity with all Material Safety Data Sheets
  • follow procedures concerning protection against blood borne pathogens
  • follow sustainability guidelines and practices related to HHM’s EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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