Job Overview

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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule

Job Description

The Korman Communities is a well-established company known for its commitment to exceptional service and quality living experiences. As a leading property management and development firm, Korman Communities specializes in creating vibrant, active adult communities, focusing on resident satisfaction and community engagement. The company's dedication to maintaining high standards of cleanliness, safety, and hospitality has positioned it as a respected name in the industry. They prioritize a culture of teamwork, respect, and professional growth, aiming to provide both residents and employees with a supportive environment where excellence is the norm.

The role of a Team Member within Korman Communities is vital to upholding the company's reputation for superior service and impeccable community standards. This position requires a proactive, service-oriented individual willing to accept the most effective role within the team. The Team Member functions as a representative of Korman culture, ensuring friendly interactions with residents and other team members while promoting a safe, secure, and healthy work environment. Maintaining resident privacy and confidentiality is paramount, alongside adherence to the company's image requirements and safety procedures.

Responsibilities are diverse and emphasize both cleanliness and customer service. Team Members are expected to follow OSHA regulations and company policies diligently. They must apply excellent guest relations skills, maintain positive and respectful attitudes, and encourage the same among peers. This role involves cleaning and maintaining all public and private common areas, including lobbies, restrooms, gyms, hallways, stairwells, and designated smoking areas. Attention to detail is important as duties include using proper chemicals, managing housekeeping supplies and equipment, and ensuring all areas meet the highest standards of cleanliness.

The position also involves operational tasks such as removing trash, reporting maintenance issues, handling lost and found items according to company standards, and assisting with special cleaning projects or deep-cleaning VIP rooms. The role requires the ability to operate various cleaning machines and a willingness to assist with additional cleaning tasks as needed, including emergency coverage as a Room or Restroom Attendant.

Ideal candidates are energetic, self-motivated, and possess a "can do" attitude. While proficiency in English and a background in housekeeping are preferred, they are not mandatory. Flexibility with work schedules, including nights, weekends, and holidays, is essential. Physical capability to lift, push, pull, and move various weights, along with the ability to work safely with cleaning chemicals, is required. This role offers an excellent opportunity to contribute to a reputable company that values its employees and residents alike, providing a rewarding work environment where dedication and attention to detail are recognized and rewarded.

Job Requirements

  • Must be able to lift up to 20 lbs
  • Able to push/pull up to 50 pounds as needed
  • Sits, stands, bends, stretches, lifts items and moves intermittently during working hours
  • Able to work with chemicals
  • Willingness to accept the most effective role
  • Function as a representative of the Korman culture and standards to all Team Members and our residents
  • Maintains regular attendance in compliance with the Korman standards
  • Approach all encounters with residents and Team Members in a friendly, service-oriented manner
  • Promotes a safe, secure and healthy work environment
  • Maintains Resident/guest privacy and confidentiality by protecting all personal information
  • Familiar with emergency and safety procedures for your role
  • Adheres to AKA Image Requirements policy

Job Qualifications

  • High school degree or equivalent
  • Demonstrated energetic, self-motivated with a “can do” positive attitude
  • Preferred background in housekeeping
  • Proficiency in English (written and oral) preferred
  • Flexibility with work schedule including nights, weekends and holidays
  • Meticulous attention to detail

Job Duties

  • Follows OSHA regulations and all policies and procedures as set forth by AKA guidelines
  • Applies excellent guest relation skills when interacting with guests and consistently maintains a positive and respectful attitude to ensure the best guest experience
  • Encourages a positive attitude among team members and Managers and treats them with courtesy and respect
  • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
  • Gives recognition to repeat guests
  • Knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities
  • Performs all duties in a timely and professional manner
  • Always applies teamwork skills
  • Cleans front area of hotel, sweeps floors and sidewalks
  • cleans doors, frames, signs, and windows
  • Cleans and dusts lobby areas, polishes all metal in the area
  • Uses proper chemicals when cleaning as described by the department’s procedures
  • Cleans/sanitizes and restocks all assigned restrooms, Lobby area and Club Level restrooms
  • Cleans/sanitizes the Gym, equipment, stocks towels, removes used towels and garbage, vacuums carpet, ensures mirrors are clean and free of fingerprints
  • Completes public space cleaning in a timely manner
  • Cleans elevator foyers, doors and elevator tracks
  • Cleans ashtrays and ash urns in the designated smoking area
  • Washes doors
  • Vacuums guest hallways
  • Cleans door jams and fire boxes
  • Cleans/sanitizes and mops stairwells and handrails
  • Sweeps and mops A Club, ensures windows are free from fingerprints and smudges
  • Cleans back of the house windows as needed
  • Removes trash from all assigned areas
  • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department
  • Turns lost and found items over to the Housekeeping Manager/Supervisor in compliance with AKA standards
  • Cleans and sanitizes front desk and offices as assigned
  • Assists with general cleaning of guestrooms as assigned
  • Operates and maintains the following equipment: vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
  • Maintains the highest levels of cleanliness of the following: carpets, tile, cement, marble, glass, and all other surfaces
  • Transfers and stocks all supplies as directed
  • Ensures that the Housekeeping stockroom is clean, organized, and secured
  • Helps Housekeeping team members turn mattresses as assigned
  • Cleans chandeliers in a safe manner as assigned
  • Assists in preparation and deep cleaning of VIP rooms
  • Moves furniture in rooms as required
  • Cleans spots on walls and carpets
  • Empty trash and soiled linen from Housekeeping carts, placing dirty linen in Laundry Cart
  • Restock Housekeeping caddies
  • Fills Room Attendant bottles with chemicals according to department guidelines
  • Cleans stocks, and organizes linen closets, ensuring they are always locked
  • Runs the compactor at the end of the day
  • Performs as Restroom Attendant for special events, when required
  • Performs as Room Attendant, if required, on an emergency basis
  • Special projects and other duties as assigned

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