PT Weeekend Concierge

National Church Residences is a renowned organization dedicated to providing affordable housing and supportive services to seniors and families across the United States. As a trusted leader in the residential community sector, National Church Residences emphasizes creating safe, welcoming, and well-managed living environments that foster dignity and respect for residents. Founded on principles of compassion and community engagement, this organization offers diverse residential options including senior living and affordable housing developments that promote independence and quality of life. Their commitment to excellence, compliance with federal and state regulations, and dedication to community well-being make them an ideal employer for individuals passionate about service in a caregiving or residential support context.

The Receptionist position at National Church Residences is a vital role responsible for maintaining a secure and inviting atmosphere for residents, visitors, and staff within the facility. Working under prescribed organizational policies as well as applicable state, federal, and accreditation regulations, the receptionist provides routine clerical support that ensures smooth operational flow. This non-exempt, full-time position demands exceptional interpersonal skills, professionalism, and a compassionate demeanor to greet and assist all who enter the facility. The receptionist is often the first point of contact and thus plays a significant role in shaping the perceptions of the community about the organization.

Key responsibilities of the role include answering phones and screening calls per facility policy, taking and relaying messages to managers and staff with accuracy and timeliness, and providing directions or assistance to visitors and residents in a polite and helpful manner. The receptionist maintains the workspace in a clean, welcoming, and well-stocked condition, managing supplies and supporting clerical functions such as data entry, sorting, filing, photocopying, and processing incoming and outgoing mail. Additional administrative duties may include tracking keys, managing managers' schedules, and processing work orders to the appropriate departments.

This position requires a self-directed individual who can multitask efficiently while demonstrating a high level of emotional intelligence and motivational skills. The receptionist is expected to adhere strictly to all organizational policies including compliance with the National Church Residences' Employee Information Guide, Code of Conduct, drug-free workplace mandates, safe work practices, and privacy and security regulations under HIPAA. The ability to communicate effectively in English, possess basic computer proficiency, and manage time effectively is essential.

Working conditions are generally good, although some exposure to illness or physical contact with residents may occur. The role involves occasional standing, sitting, and light lifting, and requires the employee to perform duties with a positive and professional demeanor while contributing as a team member to promote a collaborative work environment. National Church Residences values diversity and ensures all qualified applicants receive fair consideration regardless of race, color, religion, gender, national origin, disability, or other legally protected characteristics.