Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $20,618.66 - $25,233.65
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career Development
Job Description
Food Lion is a well-established grocery store chain that has been providing convenient, fresh, and affordable shopping experiences since 1957. Operating across 10 Southeastern and Mid-Atlantic states, Food Lion serves more than 10 million customers weekly with a dedicated workforce of around 82,000 associates. The company prides itself on delivering friendly and efficient service while maintaining high standards of customer satisfaction and store presentation. With a strong focus on community engagement and quality, Food Lion has become a trusted name in the retail grocery industry, continuously evolving to meet the needs of its diverse customer base.
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Job Requirements
- High school diploma or equivalent preferred
- Prior experience in customer service or retail cashier role preferred
- Ability to stand for long periods and perform repetitive tasks
- Ability to handle cash transactions accurately
- Excellent communication and interpersonal skills
- Ability to follow company policies and procedures
- Willingness to work flexible hours including weekends and holidays
- Ability to lift up to 50 lbs occasionally and push/pull up to 75 lbs
- Ability to pass background check and meet age requirements
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Unload customers' groceries from cart to belt, unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handle the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and perform overrides
- Identify customers needing assistance and offer to take the customer’s order to their car
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Be courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, have a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front end area of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
Job Location
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