PT Receptionist- Spurs Club

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
Retirement Plan

Job Description

Legends Global is a distinguished hospitality management company overseeing premier venues and experiences. Among its exceptional portfolio is the Spurs Club, a unique private social club and restaurant situated within the Victory Capital Performance Center at The Rock La Cantera. Renowned as the first chef-driven club of its kind, the Spurs Club offers members an exclusive environment to work, entertain, and unwind in a stylish and sophisticated setting. The club combines impeccable dining with a vibrant social atmosphere, catering to discerning guests seeking privacy and quality service. This esteemed location emphasizes personalized guest interaction and fosters a close-knit community within its membership base.

The Spurs Club is currently seeking a part-time receptionist to uphold its high standards of hospitality and administrative excellence. This role serves as the first point of contact for members and guests, demanding a warm, professional demeanor to create lasting positive impressions. Key responsibilities include greeting guests, managing communications, assisting with administrative tasks, and supporting event coordination. The receptionist is expected to memorize member profiles to provide tailored services, contributing to a welcoming and engaging environment. Proficiency in design software such as Adobe InDesign or Canva is also required to assist with marketing and communication efforts.

The ideal candidate will be an organized, customer-focused individual with exceptional communication skills and the ability to juggle multiple priorities in a fast-paced, team-oriented environment. Flexibility in scheduling to include evenings, weekends, and holidays is essential to accommodate the club’s operational hours and member needs. This engaging position offers an opportunity to be part of a dynamic team passionate about delivering unparalleled service while contributing creatively to club initiatives. While part-time, the role is pivotal to the day-to-day functionality and member satisfaction at the Spurs Club. Legends Global is committed to diversity and is an equal opportunity employer, encouraging qualified candidates from all backgrounds to apply.

Job Requirements

  • Ability to stand for extended periods
  • Ability to use hands to handle or operate equipment
  • Ability to lift up to 15 pounds occasionally
  • Flexible schedule availability including evenings weekends and holidays
  • Strong interpersonal skills
  • High school diploma or equivalent
  • Basic proficiency in graphic design software
  • Experience in customer service or hospitality preferred

Job Qualifications

  • Proficiency in Microsoft Word Excel Outlook Teams and email communication platforms
  • Exceptional customer service skills with a warm welcoming demeanor
  • Excellent verbal and written communication skills
  • Ability to memorize member profiles including names preferences and unique needs
  • Strong organizational skills with attention to detail
  • Creative and skilled in graphic design using tools like Adobe InDesign Canva or similar programs
  • Ability to work in a fast-paced team-oriented environment
  • Ability to work a flexible schedule including evenings weekends and holidays as needed
  • At least 1 year of experience in a customer-facing or administrative role in hospitality or a private club environment
  • Experience with membership management software or CRM tools
  • Bilingual in English and Spanish is a plus

Job Duties

  • Serve as the primary greeter for members and guests ensuring a warm professional and hospitable experience
  • Memorize member faces names and profiles to provide personalized service and foster a sense of community
  • Answer and direct incoming calls providing detailed and courteous assistance
  • Manage email communication including responding to inquiries and relaying messages promptly and professionally
  • Assist with general administrative duties such as postage shipping scheduling and ordering office supplies
  • Support staff with projects including accounting timekeeping and payroll tasks
  • Maintain front office organization and cleanliness ensuring it reflects the Spurs Club standards
  • Manage reservations private event inquiries and member scheduling in collaboration with the Membership Manager
  • Utilize design software such as Adobe InDesign or Canva to create flyers digital communications and marketing materials for events or club updates
  • Monitor and manage member communication platforms including newsletters social media updates and event reminders
  • Provide exceptional customer service addressing member needs or concerns and resolving them efficiently
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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