PT Party & Event Host - Parties/Crafting Events

The Michaels Companies Inc. is a leading specialty retailer in North America, dedicated to fueling the joy of creativity and celebration through a wide array of arts and crafts products and services. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. The company is known for being the ultimate destination for all things creative, offering a comprehensive selection of arts and crafts supplies, custom framing, and seasonal merchandise. Michaels also owns Artistree, a manufacturer of custom and specialty framing products, further enhancing its product offerings and reinforcing its position as a market leader in the creative arts retail industry.

At Michaels, the culture prioritizes innovation, inclusivity, and customer satisfaction while supporting a diverse team of talented individuals. Michaels is committed to providing robust benefits and a positive, supportive work environment for both full-time and part-time Team Members, including health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. The company also upholds full inclusion and accommodation for individuals with disabilities.

This particular opportunity is located at the Michaels store in Bay-Pinole, California, and focuses on event coordination and customer service within the retail environment. The position is designed for individuals who are energetic, enthusiastic, and passionate about delivering exceptional customer experiences while fostering creativity and fun. The employment type is part-time or full-time, with a total base pay range of $16.90 to $19.70 per hour.

The role of Event Coordinator within Michaels requires planning, coordinating, and facilitating various in-store events such as children’s birthday parties and craft classes. This position challenges the employee to orchestrate multiple events simultaneously, creating enjoyable and engaging experiences for guests of all ages, from children to seniors. Responsibilities include demonstrating craft projects, face painting, managing party add-ons like goody bags and balloons, and communicating effectively with clients and store team members to ensure events run smoothly.

Additionally, the coordinator supports daily store operations by helping customers find products and offering fast, friendly checkouts along with educating customers about the Rewards program, Private Label Credit Cards, and Voice of Customer surveys. They also assist with Omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) initiatives, ensuring seamless integration between online and in-store experiences.

Operational tasks complement the role, including receiving and stocking shipments, maintaining merchandise recovery standards, participating in store cleanliness activities, and supporting compliance with all company policies and safety programs. This role also involves cross-training in custom framing sales and production, highlighting the diverse skill set needed to excel and grow within the company.

The ideal candidate brings excellent people skills, experience working with children and children's events, strong communication abilities, and creativity in problem-solving. They should be comfortable working in a physically active retail environment that involves standing for extended periods, lifting heavy items, and moving throughout the store. Michaels values respectfulness, positivity, and a commitment to the company’s vision and values, encouraging team members to serve as role models for others. The work schedule includes nights, weekends, and early mornings to meet the demands of retail and event coordination.

Overall, the Event Coordinator role at Michaels Bay-Pinole is an exciting opportunity for creative individuals who enjoy working in a dynamic retail environment, engaging customers, and creating memorable experiences through well-organized events and exceptional customer service. It offers a welcoming and inclusive workplace with competitive pay and comprehensive benefits, making it an attractive career choice for those passionate about creativity and community engagement.