Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
salary plus tips
Part-time employment
Career growth opportunities
collaborative work environment
Mission-driven culture
Training and Development
Tribal-owned company
Job Description
Ho-Chunk, Inc. is a highly respected economic development corporation that is owned and operated by the Winnebago Tribe of Nebraska. Established with the mission to foster long-term economic advancement for the Winnebago Tribe and provide sustainable job opportunities for Tribal members, Ho-Chunk, Inc. has earned a reputation as a leader in tribal economic development. The corporation operates several ventures across diverse industries, including gaming, which plays a prominent role in its portfolio. WarHorse Gaming is one of the distinguished divisions of Ho-Chunk, Inc., developed in collaboration with the Nebraska Horsemen's Benevolent and Protective Association (HBPA). This division specializes in casino... Show More
Job Requirements
- Must be 21 years of age or older
- High school diploma or GED
- Ability to secure and maintain NE Gaming License
- Proficiency with Microsoft Office Suite or related software
- Ability to lift up to 25 lbs
- Availability to work varying schedule including nights, weekends, and holidays
- Strong guest service and interpersonal skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
Job Qualifications
- Must be 21 years of age or older
- High school diploma or GED
- Strong guest service and interpersonal skills
- Proficiency with Microsoft Office Suite or related software
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
- Experience as a Sportsbook or Mutuels Writer/Teller preferred
- One (1) year of guest service and cash/credit card processing experience preferred
- Bilingual skills preferred
Job Duties
- Accurately write, verify, and issue payments for sports and horse racing wagers in compliance with company policies, state regulations, and federal gaming statutes
- Follow all procedures for the sale and payout of tickets
- Educate guests on wagering rules, procedures, betting lines, and odds
- Maintain and balance a cash bank throughout the shift, reconciling transactions at shift end
- Maintain work area cleanliness and ensure adequate inventory of supplies
- Address guest questions, concerns, or complaints, escalating as needed
- Maintain knowledge of sporting and horse racing events, property promotions, and offerings
- Follow company safety standards and prioritize workplace safety
- Stay current on industry developments, resources, and best practices through ongoing training
- Present a professional appearance and demeanor at all times
- Provide excellent customer service and communication in all guest interactions
- Perform other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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