PT Guest Service Agent and F&B - Drury Inn & Suites San Antonio Northeast

Drury Inn & Suites San Antonio Northeast is a well-established hotel located at 4900 Crestwind Drive in San Antonio, Texas. As part of the reputable Drury Hotels chain, this location prides itself on delivering exceptional hospitality and memorable guest experiences. Drury Hotels is known for creating a welcoming environment where both guests and employees feel valued and supported, making it a standout choice for travelers and job seekers alike. The hotel operates 24 hours a day, 365 days a year, providing consistent and high-quality service to its guests.

This opportunity is for part-time Guest Service Agents and Kickback Attendants who will primarily work the B shift from 3 PM to 11 PM at the front desk, with 1-2 additional days assisting as Kickback Cooks or Bartenders from 3 PM to 9 PM as needed. These positions offer flexible, alternating weekly schedules without set days, making it a great fit for those seeking part-time work with varied hours. Open availability, including weekends and holidays, is preferred to meet the dynamic needs of hotel operations.

Starting wages begin at $15.50 per hour, depending on experience, with annual increases between 3% and 5% based on job performance. Employees are also eligible for quarterly bonuses totaling up to $3,200 per year, rewarding exceptional customer service and hotel profitability. These financial incentives reflect Drury Hotels' commitment to recognizing and rewarding employee contributions to the hotel's success.

As a Guest Service Agent and Kickback Attendant at Drury Inn & Suites, employees will serve as the friendly and helpful face of the hotel, providing efficient check-in and check-out services while also assisting with the evening Kickback service, which includes food preparation, guest hosting, bartending, and clean-up. The role requires maintaining a high standard of hospitality and integrity to promote the company culture and ensure every guest enjoys a positive experience.

The hotel emphasizes work-life balance with flexible scheduling, paid time off, hotel discounts, and free room nights, making it an attractive workplace for those seeking both personal and professional growth. In addition to financial and scheduling benefits, Drury Hotels offers robust career development opportunities through mentorship, cross-training, development plans, and management training, contributing to over 200 internal promotions in the past year.

Health and well-being are prioritized with comprehensive medical, dental, vision, prescription, life, and disability insurance options, along with access to a Team Member Assistance Program. Retirement benefits include a company-matched 401(k) plan, underscoring the company's dedication to supporting employees' long-term financial security. Recognized as one of Newsweek's America's Greatest Workplaces in 2025, Drury Hotels values employee satisfaction and workplace excellence.

This position is ideal for individuals with a warm, friendly personality who enjoy interacting with diverse guests and team members. Successful candidates will demonstrate strong organizational skills, multitasking abilities, attention to detail, and proficiency in cash handling and office machine operations. Fluency in English, both written and verbal, as well as the ability to work independently as scheduled, are important for this role.

Joining Drury Inn & Suites San Antonio Northeast means becoming part of a dedicated team that celebrates your unique contributions and fosters a supportive work environment where you can thrive today and in the future. Apply now for a fulfilling part-time career that offers more than just a job — a place where you truly belong and can grow professionally and personally.