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PT Guest Service Agent and F&B - Drury Inn & Suites San Antonio Northeast
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
quarterly bonuses
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Drury Inn & Suites San Antonio Northeast is a well-established hotel located at 4900 Crestwind Drive in San Antonio, Texas. As part of the reputable Drury Hotels chain, this location prides itself on delivering exceptional hospitality and memorable guest experiences. Drury Hotels is known for creating a welcoming environment where both guests and employees feel valued and supported, making it a standout choice for travelers and job seekers alike. The hotel operates 24 hours a day, 365 days a year, providing consistent and high-quality service to its guests.
This opportunity is for part-time Guest Service Agents and Kickback Attend... Show More
This opportunity is for part-time Guest Service Agents and Kickback Attend... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Open availability preferred
- Must be at least 18 years old
- Ability to handle cash and operate office equipment
- Strong communication skills in English
Job Qualifications
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction in English
- Willingness and ability to work alone as scheduled
Job Duties
- Assist guests in a friendly, efficient, courteous, and professional manner
- Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution
- Assist with breakfast and 5:30 p.m. Kickback service including food preparation, set up, guest service as host or bartender, and clean-up
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude
Job Criteria
Experience
No experience required
Job Location
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