PT FRONT DESK

South Bend, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

401(k) matching

Employee assistance program

Paid Time Off

Uniform allowance

Job Description

South Bend Orthopaedics is a well-established medical facility specializing in orthopedics. With a strong commitment to patient care and comprehensive physical and occupational therapy services, South Bend Orthopaedics serves a wide range of patients requiring expert treatment for musculoskeletal conditions. The clinic operates multiple locations, providing accessibility and convenience for patients within the region. Known for its patient-centric approach, the organization prioritizes professional care combined with excellent customer service to enhance patient experiences at every level of interaction.

South Bend Orthopaedics has an immediate opening for a full-time Physical Therapy (PT) Front Desk position. This role is essential ... Show More

Job Requirements

High school diploma or equivalent preferred
Minimum one year of customer service experience preferred
Minimum one year of medical office experience preferred
Ability to travel to all SBO locations
Ability to work flexible hours from 7 am to 7 pm Monday through Thursday and 7 am to 5 pm on Friday
Excellent phone etiquette
Proficiency in computer typing with approximately 50 words per minute speed

Job Qualifications

High school diploma or equivalent preferred
Prior experience in customer service preferred
Prior experience in a medical office setting preferred
Proficiency in computer software systems used in office environments
Knowledge of insurance coding and ability to handle communication with adjusters and nurse case managers
Strong communication skills both in person and on the phone
Ability to organize and prioritize tasks efficiently
Ability to multitask and adapt to changing insurance policies

Job Duties

Greet patients and visitors in a polite and helpful manner
Register new patients and check in established patients including obtaining insurance and demographic information
Answer phones and efficiently schedule therapy appointments
Collect co-payments, update insurance information, and handle necessary patient forms
Coordinate with Workman Compensation adjusters and nurse case managers to maintain schedules and authorizations
Enter therapy charges accurately for therapists daily
Scan patient charts and notes and prepare charts for new evaluations
Communicate effectively with therapy and orthopedic departments to ensure patient needs are met

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: