PT FRONT DESK

South Bend, IN, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Flexible

Benefits

Medical Plans

Dental Insurance

Vision Insurance

401(k)

401(k) matching

Employee assistance program

Paid Time Off

Uniform allowance

Job Description

South Bend Orthopaedics is a well-established medical practice specializing in orthopedics, providing comprehensive and specialized care to patients suffering from musculoskeletal issues. Renowned for its commitment to quality treatment and patient-centered care, South Bend Orthopaedics operates multiple clinic locations, ensuring accessibility and convenience for its patients. The practice employs a team of expert physicians, therapists, and support staff dedicated to delivering state-of-the-art orthopedic services and rehabilitation therapy. Their emphasis on innovation, compassionate service, and collaborative healthcare makes them a leading provider in the region. The environment is professional yet welcoming, focusing on patient well-being and efficient healthcare delivery.
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Job Requirements

Must be able to travel to all SBO locations
Ability to work flexible hours including early mornings and evenings
Excellent customer service and phone etiquette
Ability to multi-task effectively
Clear communication skills
Ability to organize and prioritize tasks
Knowledge of insurance coding and policies
Familiarity with computer software and typing skills preferred (50 wpm)

Job Qualifications

High school diploma or equivalent preferred
Experience in customer service preferred
Experience in medical office preferred
Knowledge of insurance coding and billing processes
Ability to navigate computer software systems
Excellent communication skills both in person and over the phone
Strong organizational and multitasking abilities

Job Duties

Greet patients and visitors in a polite and helpful manner
Register new patients and check in established patients including obtaining correct ICD 10 codes and insurance information
Answer phones and schedule therapy appointments promptly
Update patient insurance information and collect co-payments
Maintain a clean and orderly waiting area
Coordinate services with other departments, outside referrals, and agencies
Work closely with Workman Compensation adjusters and nurse case managers to manage authorizations and scheduling
Enter therapy charges accurately for all PT/OT therapists daily
Scan patient charts and notes
Prep charts for new patient evaluations
Process daily notes, progress notes, and evaluations for doctors' signatures
Communicate with OT Department and Hand Surgeons regarding custom splint authorizations and scheduling

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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