Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $25,257.03 - $30,728.51
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal employment opportunity
Job Description
Food Lion is a well-established grocery store chain that has been serving customers since 1957. With a strong presence across the Southeastern and Mid-Atlantic states, Food Lion employs approximately 82,000 associates who serve over 10 million customers weekly. The company is committed to providing an easy, fresh, and affordable shopping experience for the communities it serves. Focused on customer satisfaction, Food Lion has built a reputation for convenience, quality products, and excellent customer service in the retail grocery industry.
The role available is within the front-end operations of Food Lion's Fayetteville, North Carolina location. Specifically, this job involves supporting... Show More
The role available is within the front-end operations of Food Lion's Fayetteville, North Carolina location. Specifically, this job involves supporting... Show More
Job Requirements
- High school diploma or equivalent preferred
- Proven customer service experience is a plus
- Ability to learn cash handling and register operations
- Must meet minimum age requirements
- Capable of standing for long periods and performing repetitive physical tasks
- Ability to operate computers and communication systems
- Strong attention to detail
- Ability to follow company policies and procedures
- Willingness to wear uniform and maintain professional appearance
- Must be able to lift up to 50 lbs occasionally
- Ability to tolerate working in varying temperature conditions
Job Qualifications
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Job Duties
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and use his or her name whenever possible
- Avoid personal conversations with other associates when customers are present
- Ensure store office functions are completed accurately and on time using accounting packets
- Communicate all cash variances to the Assistant Customer Service Manager
- Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Ensure work station and front end area of the store has a neat and clean presentation
- Maintain proper knowledge of all sales associate register functions and Front End accounting services
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Perform the task of sales associate when scheduled or as needed per the surge plan guidelines
- Perform the task of the customer lead as needed to ensure service standards are maintained
- Maintain alertness and call for assistance when needed to service customers per service standards
- Be courteous and helpful to other associates
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
You may be also interested in:
Jobs By Filter