Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.50
Work Schedule
Flexible
On-call
Benefits
PTO
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program
Job Description
Inspirations of Mesa is a distinguished senior living community committed to enriching the lives of its residents through compassionate care and unwavering support. Situated in Mesa, this establishment focuses on creating exceptional living experiences for seniors by fostering a supportive, family-like atmosphere. As part of Grace Management, Inc., a company dedicated to nurturing a sense of belonging and helping its employees grow professionally, Inspirations of Mesa prides itself on the quality of life it offers both to its residents and its dedicated staff. With a workplace culture anchored in empathy and excellence, the company believes that the quality of its communities directly reflects the quality of its employees. This commitment has made Inspirations of Mesa a sought-after employer for those passionate about making a positive difference in the senior living industry.
We are currently seeking a reliable and flexible On-Call Receptionist to join our team. This role acts as the first point of contact for visitors, residents, and staff, ensuring every interaction leaves a positive and professional impression. The position offers a flexible work schedule, ideal for individuals seeking varied shift coverage on an as-needed basis. This role is pivotal in maintaining the smooth operation of the community’s front desk and supporting administrative functions. The successful candidate will excel in multitasking, possess strong interpersonal skills, and demonstrate a commitment to upholding the welcoming atmosphere that Inspirations of Mesa is known for.
In this role, you will handle incoming telephone calls, greet and register visitors, and provide timely information and assistance to residents regarding community activities and outings. You will also support our Wellness Director by coordinating residents' medical appointments, ensuring their timely attendance and smooth transportation arrangements. Maintaining the professional appearance and organization of the lobby and reception area, along with adjacent spaces, is vital to uphold the community’s standards.
Additionally, the On-Call Receptionist provides clerical support by organizing resident and personnel files, facilitating communication through reports and correspondence, and assisting with recruitment tasks such as advertisement placement and applicant screening. You will also oversee the management of resident mailboxes and coordinate maintenance and housekeeping work orders promptly. A key aspect of this role includes promptly addressing or reporting any unsafe conditions to maintain a safe environment for residents and staff alike.
Inspirations of Mesa offers a competitive hourly wage of $15.50, coupled with a comprehensive benefits package for full-time employees that includes paid time off, holiday pay, daily pay options, health and dental insurance, 401K with employer match, company-paid life insurance, short and long-term disability coverage, referral bonuses, tuition reimbursement, and access to an employee assistance program aimed at supporting employees' personal well-being.
Joining Inspirations of Mesa means becoming part of a dedicated team responsible for setting the standard in senior living. If you bring empathy, professionalism, and flexibility, this opportunity promises not only a job but a meaningful career where your contributions are valued, and your growth is encouraged.
We are currently seeking a reliable and flexible On-Call Receptionist to join our team. This role acts as the first point of contact for visitors, residents, and staff, ensuring every interaction leaves a positive and professional impression. The position offers a flexible work schedule, ideal for individuals seeking varied shift coverage on an as-needed basis. This role is pivotal in maintaining the smooth operation of the community’s front desk and supporting administrative functions. The successful candidate will excel in multitasking, possess strong interpersonal skills, and demonstrate a commitment to upholding the welcoming atmosphere that Inspirations of Mesa is known for.
In this role, you will handle incoming telephone calls, greet and register visitors, and provide timely information and assistance to residents regarding community activities and outings. You will also support our Wellness Director by coordinating residents' medical appointments, ensuring their timely attendance and smooth transportation arrangements. Maintaining the professional appearance and organization of the lobby and reception area, along with adjacent spaces, is vital to uphold the community’s standards.
Additionally, the On-Call Receptionist provides clerical support by organizing resident and personnel files, facilitating communication through reports and correspondence, and assisting with recruitment tasks such as advertisement placement and applicant screening. You will also oversee the management of resident mailboxes and coordinate maintenance and housekeeping work orders promptly. A key aspect of this role includes promptly addressing or reporting any unsafe conditions to maintain a safe environment for residents and staff alike.
Inspirations of Mesa offers a competitive hourly wage of $15.50, coupled with a comprehensive benefits package for full-time employees that includes paid time off, holiday pay, daily pay options, health and dental insurance, 401K with employer match, company-paid life insurance, short and long-term disability coverage, referral bonuses, tuition reimbursement, and access to an employee assistance program aimed at supporting employees' personal well-being.
Joining Inspirations of Mesa means becoming part of a dedicated team responsible for setting the standard in senior living. If you bring empathy, professionalism, and flexibility, this opportunity promises not only a job but a meaningful career where your contributions are valued, and your growth is encouraged.
Job Requirements
- High school diploma or GED
- Experience in office or hospitality environments preferred
- Strong communication skills including speaking listening and writing
- Ability to use standard office software applications
- Excellent customer service skills
- Physical ability to perform job duties including bending standing lifting stooping sitting walking stretching and lifting/carrying up to 40 pounds
- Must pass drug testing and criminal background check
- Adherence to company policies and confidentiality requirements
- Professional appearance and good personal hygiene
Job Qualifications
- High School Diploma or GED at a minimum
- Experience in general office procedures computers including Windows Word Excel Office Outlook Internet-based programs emailing scanning and general office equipment
- One year of office or hospitality experience preferred
- Good grammatical and writing skills proficient with email process and etiquette
- Ability to read write and speak English
- Must have excellent customer service and interpersonal skills to work with various levels of people associates and residents
- Professional and neat appearance and presentation adherence to the dress code and good personal hygiene
- Physical ability to communicate by speaking seeing and hearing
- Completion of drug testing and criminal record background check upon hire and upon request of supervisor
- Adherence to and carrying out all policies and procedures
- Maintain confidentiality of verbal and written information pertaining to residents facility operations and personnel
Job Duties
- Answer incoming telephone calls promptly taking complete and accurate messages routing calls including locating residents when necessary
- Receive visitors having them sign registers and routing them as appropriate
- Provide information and assistance to residents coming and going activities and signing out when they leave the community
- Assist the Wellness Director as needed with residents’ doctors’ appointments including scheduling appointments recording all appointments notifying the driver of the scheduled appointment(s) and seeing that the resident gets there on time
- Maintain resident mailboxes including an up-to-date listing assignment for new residents names on boxes and returning mail to post office for move-outs
- Receive and distribute mail as needed
- Maintain the professional and organized appearance of the lobby and reception area including making certain any adjacent equipment workroom and supply closets are neat and locked
- Provide administrative support including typing filing preparation of reports copying scheduling appointments and calling vendors as requested by supervisor
- Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
- Assist with recruitment activities by placing ads screening applicants check references scheduling physicals and scheduling interview appointments as requested by supervisor
- Maintain inventories of supplies
- Assist in ordering supplies approved by the supervisor
- Resolve immediately or report to supervisor any unsafe conditions including building hazards unsafe work practices or threats to resident safety
- Perform other related duties as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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