Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.75 - $16.00
Benefits
Equal opportunity employer
Team member engagement culture
Training and development opportunities
flexible scheduling
supportive work environment
Job Description
The hiring establishment is a dynamic food service provider, likely operating in a fast food or quick service restaurant environment, dedicated to delivering exceptional customer experiences in a high-energy marketplace setting. This type of establishment typically thrives on efficiency, friendliness, and adherence to established service standards to maintain a competitive edge in the food and beverage industry. The company culture emphasizes team member engagement as the cornerstone of delivering superior guest service, promoting behaviors such as smiling, proactive greetings, and positive interactions that foster a welcoming atmosphere for guests and staff alike.
The role being offered is a customer service position focused on providing friendly and efficient service to guests in accordance with established marketplace policies and service standards. The employee will engage customers in the marketplace line, offering assistance and suggesting popular items to enhance their dining experience. This position requires handling cash transactions accurately, preparing and serving food and beverages including specialty coffees and smoothies, and maintaining cleanliness and organization throughout the workstation. The job also involves compliance with alcohol service regulations, ensuring guests meet legal age requirements for alcohol consumption and monitoring consumption in line with established guidelines.
Furthermore, this role demands flexibility in work hours, including the ability to work various shifts across the week and holidays. The candidate will be expected to navigate a fast-paced and sometimes noisy and smoky environment, occasionally lifting up to 25 pounds and performing duties that involve both physical and mental demands such as effective communication, multitasking across different stations, and managing customer disputes calmly and courteously. This position is ideal for individuals who possess a high school diploma or equivalent, have prior experience in a fast food restaurant setting, and demonstrate a commitment to excellent customer relations and teamwork. Employment in this role supports a culture where team member engagement and positive guest interactions are vital, and the employer operates as an equal opportunity entity, informing candidates of their rights under federal employment laws.
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- One year or more related experience in a fast food restaurant setting
- Ability to handle customer disputes calmly and courteously
- Ability to work efficiently in multiple work stations as directed
- Ability to work flexible shifts and days of the week including holidays
- Ability to successfully fulfill the pre-employment process
Job Location
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