PT Beer Hall Wait Assistant

Surly is a dynamic and vibrant beer hall known for its dedication to craft beer, exceptional food offerings, and an outstanding customer experience. Revered for its lively atmosphere and commitment to quality, Surly has become a staple destination for beer enthusiasts and food lovers alike. The establishment prides itself on maintaining impeccable cleanliness, a well-organized environment, and a team that understands the nuances of its evolving food and beer menus. As a beer hall, Surly emphasizes both the quality of its offerings and the excellence of its service, ensuring patrons enjoy every visit.

The role of Beer Hall Food Runner / Wait Assist / Busser at Surly is integral to the smooth operation of the front of house. Starting with an hourly wage of $16.37, this position not only offers competitive pay but also gives the opportunity to earn tips after completing the initial training period. Employees in this role also accrue Safe/Sick Time in line with state requirements. Reporting directly to the Front of House Managers, the position demands a hardworking and detail-oriented individual who can thrive in a fast-paced environment.

In this multifaceted role, staff members are expected to maintain spotless cleanliness in the beer hall, including chairs, tables, floors, and workstations. They must be adept at bussing tables efficiently and resetting them promptly for the next guests. The role also involves food running, which requires delivering food and beer to tables quickly and professionally while having a thorough understanding of the menu. By assisting guests and fellow coworkers, the staff help ensure a seamless and enjoyable dining experience, living up to Surly's high standards of customer service and sanitation.

Successful employees will have an outgoing personality, a positive attitude, and the ability to multitask effectively under pressure. The role requires the physical stamina to frequently lift or move up to 55 pounds and work in a noisy, sometimes humid environment. Staff must be adaptable, willing to work flexible hours including nights, weekends, and holidays, and be prepared to work collaboratively as part of a team. Surly also encourages and provides TIPS certification training to ensure all team members are well-prepared to deliver outstanding service.

This position is perfect for individuals who take pride in maintaining a clean and safe environment, presenting a professional demeanor, and engaging energetically with both guests and coworkers. The Beer Hall Food Runner / Wait Assist / Busser position offers a unique opportunity to be part of a well-respected beer hall with a friendly and motivated team, where employees are valued for their dedication and service. If you are eager to contribute to an energetic environment, possess excellent customer service skills, and have a strong work ethic, Surly welcomes your application.