PT Bartender & Server

Marriott International is a globally renowned hospitality company dedicated to delivering exceptional guest experiences through its diverse portfolio of hotel brands. Among these, JW Marriott stands out as a luxury brand offering elegant stays at more than 100 properties located in gateway cities and exclusive resort destinations worldwide. Recognized for its commitment to associate well-being and guest satisfaction, JW Marriott fosters a supportive work environment where associates can thrive, develop professionally, and pursue their passions. The company emphasizes inclusivity and equal opportunity, promoting a culture that values the unique backgrounds and talents of all employees. JW Marriott associates embody confidence, innovation, and authenticity, all while honoring the legacy of company founder J. Willard Marriott. They provide a distinctive luxury hospitality experience that blends heartfelt service with refined environments, ensuring that every guest encounter is memorable.

The Guest Service Expert role at JW Marriott is critical in crafting these memorable experiences for guests. This position goes beyond the basic service of delivering food and drinks; it is about creating a welcoming atmosphere where every service interaction is seamless and thoughtful. As a Guest Service Expert, you will engage with guests directly, ensuring their satisfaction from the moment they arrive to when they leave. Responsibilities include setting tables, coordinating with the kitchen, serving guests, and maintaining cleanliness of workstations and supplies. You will be expected to be on your feet for extended periods, maneuver safely across various surfaces, and handle physical tasks such as lifting and carrying items up to 50 pounds with assistance. The role demands strong communication skills, attention to detail, and an enthusiastic approach to hospitality.

JW Marriott values professionalism, so upholding company policies, maintaining quality standards, and presenting a polished personal appearance are fundamental expectations. The company supports career growth and skill development for its associates, making it an ideal environment for individuals starting their careers in hospitality or those seeking to advance within a global luxury hotel brand. While prior supervisory experience is not required, the position offers a solid foundation for learning the hospitality business in a supportive, dynamic setting. A high school diploma or equivalent is preferred, along with a readiness to deliver outstanding guest service consistently.

This role not only allows you to gain valuable experience in luxury hospitality but also invites you to be part of a diverse and inclusive community that believes in supporting one another. JW Marriott’s culture—the JW Treatment—ensures that associates feel valued and cared for, which reflects in the high-quality service provided to guests. If you are passionate about hospitality, enjoy interacting with people, and want to contribute to an exceptional guest experience, the Guest Service Expert position at JW Marriott offers the perfect platform to launch or grow your career in the luxury hotel industry.