Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and Development
employee recognition programs
inclusive work environment
Job Description
Marriott International, a leader in the hospitality industry, operates a vast portfolio of distinguished hotel brands globally. Within this expansive network, the Des Moines Marriott Downtown stands as a premier destination offering exceptional service and memorable experiences in the heart of Des Moines, Iowa. Known for its commitment to quality and guest satisfaction, Marriott provides a dynamic work environment that fosters growth, inclusivity, and a dedication to excellence in hospitality.
The position of Guest Event Expert at Des Moines Marriott Downtown is a vital role contributing to the flawless execution of events and banquets hosted at the hotel. This part-time, non-management role involves a variety of responsibilities ranging from setup and breakdown of event materials to interacting with guests, taking orders, and ensuring that every aspect of an event runs smoothly. The Guest Event Expert is not just a server but an integral part of creating memorable experiences that guests cherish long after their visit. The role demands a hands-on approach, requiring physical activity such as standing, sitting, walking for extended periods, and lifting items up to 50 pounds.
At Marriott, employee well-being and a safe workplace are paramount. The company enforces policies to uphold high standards of quality, professionalism, and cleanliness while fostering an environment where associates can thrive and deliver exceptional service. This role allows employees to develop their skills in hospitality, guest relations, and event management, making it ideal for those seeking an entry into the food and beverage and culinary sector or those wishing to build a career in event services.
Guest Event Experts at Marriott are expected to maintain a professional appearance and conduct, aligning with the brand’s reputation for excellence and outstanding customer service. Marriott values diversity and inclusion, ensuring equal opportunity employment and a supportive workplace for all associates. This position is perfect for candidates with a high school diploma or GED, minimal related experience, and a passion for creating excellent guest experiences in a luxury environment.
Working at Marriott offers the chance to be part of a global team committed to elevating hospitality standards, sharing a rich culture of innovation, and embracing the legacy of J. Willard Marriott, the company founder. As a Guest Event Expert, associates contribute directly to the guest’s journey, ensuring that the promise of "Wonderful Hospitality. Always." is fulfilled with every event. Marriott supports its employees through comprehensive training, career development opportunities, and a commitment to holistic well-being.
Joining the Des Moines Marriott Downtown as a Guest Event Expert means engaging in meaningful work that blends customer service with event coordination. The role is ideal for proactive individuals who thrive in fast-paced environments and enjoy being part of a team that values hard work, dedication, and a forward-thinking approach to hospitality. This position not only offers practical experience but also the chance to advance within Marriott’s luxury portfolio, including opportunities with brands like JW Marriott, known for its distinctive approach to guest and associate satisfaction. Overall, this role is a stepping stone into the vibrant world of hospitality, where every detail contributes to a guest’s exceptional experience.
The position of Guest Event Expert at Des Moines Marriott Downtown is a vital role contributing to the flawless execution of events and banquets hosted at the hotel. This part-time, non-management role involves a variety of responsibilities ranging from setup and breakdown of event materials to interacting with guests, taking orders, and ensuring that every aspect of an event runs smoothly. The Guest Event Expert is not just a server but an integral part of creating memorable experiences that guests cherish long after their visit. The role demands a hands-on approach, requiring physical activity such as standing, sitting, walking for extended periods, and lifting items up to 50 pounds.
At Marriott, employee well-being and a safe workplace are paramount. The company enforces policies to uphold high standards of quality, professionalism, and cleanliness while fostering an environment where associates can thrive and deliver exceptional service. This role allows employees to develop their skills in hospitality, guest relations, and event management, making it ideal for those seeking an entry into the food and beverage and culinary sector or those wishing to build a career in event services.
Guest Event Experts at Marriott are expected to maintain a professional appearance and conduct, aligning with the brand’s reputation for excellence and outstanding customer service. Marriott values diversity and inclusion, ensuring equal opportunity employment and a supportive workplace for all associates. This position is perfect for candidates with a high school diploma or GED, minimal related experience, and a passion for creating excellent guest experiences in a luxury environment.
Working at Marriott offers the chance to be part of a global team committed to elevating hospitality standards, sharing a rich culture of innovation, and embracing the legacy of J. Willard Marriott, the company founder. As a Guest Event Expert, associates contribute directly to the guest’s journey, ensuring that the promise of "Wonderful Hospitality. Always." is fulfilled with every event. Marriott supports its employees through comprehensive training, career development opportunities, and a commitment to holistic well-being.
Joining the Des Moines Marriott Downtown as a Guest Event Expert means engaging in meaningful work that blends customer service with event coordination. The role is ideal for proactive individuals who thrive in fast-paced environments and enjoy being part of a team that values hard work, dedication, and a forward-thinking approach to hospitality. This position not only offers practical experience but also the chance to advance within Marriott’s luxury portfolio, including opportunities with brands like JW Marriott, known for its distinctive approach to guest and associate satisfaction. Overall, this role is a stepping stone into the vibrant world of hospitality, where every detail contributes to a guest’s exceptional experience.
Job Requirements
- high school diploma or G.E.D. equivalent
- willingness to stand, sit, or walk for extended periods
- ability to lift and move objects up to 50 pounds without assistance
- ability to follow company policies and procedures
- ability to communicate professionally
- availability to work part-time
- no supervisory experience required
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- excellent communication skills
- strong customer service orientation
- ability to work in a fast-paced environment
- teamwork and collaboration skills
Job Duties
- set up and break down event materials
- transport supplies as needed
- take orders from guests
- interact with guests to ensure satisfaction
- follow company policies and safety procedures
- maintain professional appearance and communication
- perform physical tasks such as moving, lifting, carrying, pushing, and pulling objects up to 50 pounds
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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