PT Assistant Manager (Retail/Storage) - TN02

Prime Group Holdings, LLC is a leading private equity real estate firm specializing in the self-storage sector and other alternative real estate asset classes. With a robust portfolio boasting over 320 self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, Prime Group stands as one of the world's largest private owners and operators of self-storage properties. The firm manages a substantial $6.7 billion in assets under management and spearheads three flagship funds, including the groundbreaking Prime Storage Fund III—the largest self-storage dedicated fund ever raised. Headquartered in Saratoga Springs, NY, Prime Group has a dynamic presence with regional and investment offices spread across key locations such as Jupiter, FL; Manhattan, NY; Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. Employing over 700 dedicated professionals supported by a versatile 21-person senior leadership team, the organization covers a wide spectrum of core functions ranging from sourcing and acquisitions to compliance, property management, IT, marketing, and more.

Prime Group places high value on a corporate culture imbued with respect, teamwork, ethical practices, accountability, and persistence, reflected in its strong reputation and relationship-building ethos with customers, employees, and investors. The firm proudly holds high esteem in the industry, consistently recognized by PitchBook as one of the top 10 real estate value-add fund managers in the 2023 Global Manager Performance Score League Tables.

Join Prime Group Holdings as an Assistant Manager at Prime Storage Group, a role perfectly crafted for individuals passionate about customer service and operational excellence within the self-storage industry. This position offers an exciting opportunity to become the face of the company at self-storage facilities, interacting directly with customers to manage rentals, promote merchandise, and maintain property standards. The Assistant Manager plays a critical frontline role, responsible for cultivating exceptional customer relationships, driving sales, and ensuring facility upkeep. This role demands a proactive, customer-focused approach, balancing sales acumen with operational responsibilities. The Assistant Manager will handle renting self-storage units and parking spaces, converting walk-in and telephone inquiries into sales, managing accounts receivables, and executing timely banking deposits. Beyond sales, this multifaceted position involves upselling moving products, assisting customers in unit sizing decisions, and addressing customer service issues efficiently.

Additionally, the role includes regular inspections of property conditions, lock checks, and performing maintenance duties to uphold company standards of cleanliness and presentation. This position is well-suited for candidates eager to work in a fast-paced, customer-oriented environment, offering career advancement opportunities and a workplace culture that promotes work-life balance, with most facilities closing by 6:00 pm and remaining closed on Sundays. With competitive pay ranging from $17.00 to $19.00 per hour plus bonus opportunities, and a comprehensive benefits package including health, dental, life, vision, disability insurance, a 401(k) plan with company match, paid time off, and holidays, the Assistant Manager role at Prime Group Holdings represents a valuable career path for motivated individuals committed to excellence and growth in the real estate and customer service sectors.