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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Waltonwood is a well-established community-oriented company focused on providing exceptional living environments for its residents. Known for its commitment to quality service, Waltonwood operates vibrant, engaging communities that prioritize resident well-being, comfort, and safety. The company thrives on fostering a warm, inclusive atmosphere where both residents and staff feel valued and supported. Waltonwood's Administrative Department serves as the backbone of its community operations, ensuring all administrative tasks are handled efficiently and the connectivity between residents, staff, and leadership is seamless. With a strong emphasis on teamwork, dedication, and impeccable customer service, Waltonwood maintains high standards in every aspect of its... Show More
Job Requirements
- High school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months of customer service and clerical experience preferred
- strong communication and organization skills
- ability to follow written and oral instructions and procedures
- ability to reach, bend, twist, squat, kneel, push, and pull
- ability to lift/carry up to 20 pounds
- ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation
- constant use of manual dexterity, auditory and visual skills, and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
- constantly sitting, with occasional standing and walking
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community, and communicate positively with them daily
- update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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