Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Our company is a well-established property management firm specializing in delivering exceptional residency experiences at premium residential communities. We are dedicated to maintaining high standards of service, safety, and operational efficiency across all our managed properties. Our team consists of committed professionals who focus on fostering a positive living environment while ensuring that all facilities and operational aspects of the property meet and exceed expectations. With a robust management framework and a collaborative approach, we constantly aim to enhance the satisfaction of homeowners and residents alike through meticulous attention to detail and proactive management.
We are currently seeking a diligent and motivated Assistant General Manager (AGM) to join our dynamic team. The AGM will serve as a key support role to the General Manager (GM), actively contributing to the day-to-day leadership and smooth operation of the property. This full-time position offers an excellent opportunity for individuals with experience in property management and a passion for creating clean, safe, and well-managed residential environments.
The AGM is responsible for coordinating all employee schedules and managing daily operations on site, including overseeing package delivery logistics and ensuring the concierge desk operates efficiently. In this role, the AGM plays an integral part in addressing homeowner concerns by monitoring all communications and ensuring timely responses. This position also encompasses the management of building cleanliness and organization, particularly in back-of-house, storage, and utility areas, as well as maintaining the supply and cleanliness of amenity spaces.
A critical aspect of the AGM role involves supporting the GM with administrative responsibilities such as attending board meetings when necessary, preparing presentation materials, and taking meeting minutes in the absence of the board secretary. The successful candidate will also be involved in budget preparation, invoice processing, payroll oversight, and vendor management, requiring strong financial acumen with an entry-level understanding of accounting and financial reports.
Safety and employee morale are paramount, with responsibilities including ensuring all emergency and fire safety systems are fully functional and that employees are well-trained in emergency response. The AGM supports fostering a positive workplace atmosphere, offering coaching, counseling, and onboarding for new staff while maintaining detailed records of employee performance and shift activities.
Facility management duties involve monitoring work orders, coordinating with contractors and service providers, and actively inspecting the property daily to address maintenance issues proactively. The AGM helps maintain consistent communication across departments and with residents, preparing weekly updates and monthly newsletters. This role demands strong organizational skills, excellent communication, detail orientation, and the ability to work collaboratively with various stakeholders, including property management, employees, board members, and homeowners alike.
We are currently seeking a diligent and motivated Assistant General Manager (AGM) to join our dynamic team. The AGM will serve as a key support role to the General Manager (GM), actively contributing to the day-to-day leadership and smooth operation of the property. This full-time position offers an excellent opportunity for individuals with experience in property management and a passion for creating clean, safe, and well-managed residential environments.
The AGM is responsible for coordinating all employee schedules and managing daily operations on site, including overseeing package delivery logistics and ensuring the concierge desk operates efficiently. In this role, the AGM plays an integral part in addressing homeowner concerns by monitoring all communications and ensuring timely responses. This position also encompasses the management of building cleanliness and organization, particularly in back-of-house, storage, and utility areas, as well as maintaining the supply and cleanliness of amenity spaces.
A critical aspect of the AGM role involves supporting the GM with administrative responsibilities such as attending board meetings when necessary, preparing presentation materials, and taking meeting minutes in the absence of the board secretary. The successful candidate will also be involved in budget preparation, invoice processing, payroll oversight, and vendor management, requiring strong financial acumen with an entry-level understanding of accounting and financial reports.
Safety and employee morale are paramount, with responsibilities including ensuring all emergency and fire safety systems are fully functional and that employees are well-trained in emergency response. The AGM supports fostering a positive workplace atmosphere, offering coaching, counseling, and onboarding for new staff while maintaining detailed records of employee performance and shift activities.
Facility management duties involve monitoring work orders, coordinating with contractors and service providers, and actively inspecting the property daily to address maintenance issues proactively. The AGM helps maintain consistent communication across departments and with residents, preparing weekly updates and monthly newsletters. This role demands strong organizational skills, excellent communication, detail orientation, and the ability to work collaboratively with various stakeholders, including property management, employees, board members, and homeowners alike.
Job Requirements
- Bachelor's degree preferred
- 1-3 years department level management experience
- Prior supervisory experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office Suite
- Ability to maintain confidentiality
- Ability to work in typical office environment and on-site tours
- Light travel required
- Ability to attend evening HOA board meetings
Job Qualifications
- Bachelor's degree preferred
- 1-3 years of department level management experience at property level
- Prior supervisory experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Office Suite
- Entry level knowledge of accounting and financial reports
- Ability to maintain confidentiality and discretion
Job Duties
- Support the GM in daily operations and employee scheduling
- Oversee concierge desk and ensure timely response to homeowner concerns
- Manage cleanliness and organization of building, back of house, and amenity areas
- Attend and take minutes at board meetings when required
- Assist GM in financial management including invoice coding, payroll processing, and budget preparation
- Monitor emergency and fire safety systems and ensure employee training
- Conduct daily property inspections and coordinate with contractors
- Maintain employee morale through coaching, counseling and onboarding
- Generate weekly board updates and monthly homeowner communications
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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