Promotions Coordinator

Milwaukee, WI, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Paid holidays

Job Description

The hiring establishment is a vibrant and dynamic casino and entertainment venue known for its energetic atmosphere and commitment to delivering exceptional guest experiences. As a prominent player in the hospitality and gaming industry, this company continually strives to create innovative and memorable events that captivate guests from all walks of life. The casino environment is fast-paced, with a focus on high-energy entertainment and outstanding customer service, making it a thrilling place to work for individuals passionate about event management and promotions. This casino is dedicated to fostering a culture grounded in integrity, professionalism, and a strong sense of mission, vision, and values, ensuring that every team member contributes meaningfully to the overall guest experience and organizational success.

The role of Promotions Coordinator is a vital position within the Promotions team, charged with planning, organizing, and executing various promotional events that draw in guests and elevate the excitement of the venue. This position requires flexibility to work various shifts, including late nights, early mornings, weekends, and holidays, reflecting the 24/7 nature of casino operations. Compensation for this role is based on experience, underscoring the company’s commitment to rewarding talent and skill development.

As a Promotions Coordinator, you will play an integral part in the full lifecycle of promotional events—from the initial concept and legal review through budgeting, purchasing, communication, and flawless on-site execution. You will collaborate closely with department management, vendors, and other internal teams to ensure each event runs smoothly and aligns with company standards. Your role involves drafting official promotional rules, maintaining compliance with internal controls, handling inventory of promotional materials, and hosting events which may include public speaking to large audiences. The ability to communicate effectively with guests and colleagues is essential, as is the capability to adapt to an environment where teamwork and discretion are paramount.

This position also demands physical stamina and dexterity, as it involves setting up and taking down equipment, moving promotional items, and potentially lifting objects up to 50 pounds with assistance. The noise level is typically moderate to loud, especially on the casino floor, and the facility allows smoking, which are important considerations for potential candidates.

Overall, the Promotions Coordinator opportunity is ideal for energetic professionals who thrive in a bustling entertainment venue and are eager to contribute to creating unique and engaging promotional experiences. The role offers a career pathway within a reputable casino company, emphasizing personal growth, ethical standards, and an unwavering commitment to guest satisfaction. Whether you are an experienced event marketer or someone looking to expand your skills in the gaming and entertainment industry, this role provides a supportive and challenging environment where creativity and dedication are recognized and rewarded.

Job Requirements

A high school diploma or equivalent
1 year of experience in promotions event marketing community relations and or guest service
Ability to work irregular hours and extended shifts including late nights early mornings weekends and holidays
Ability to maintain discretion in handling confidential information
Ability to interact with guests and team members professionally
Ability to operate a personal computer
Physical ability to lift or move objects up to 25 pounds regularly and up to 50 pounds occasionally with assistance
Willingness to wear all required Personal Protective Equipment (PPE)
Specific vision abilities including close color distance peripheral depth perception and focus adjustment
Ability to work in a noisy environment
Flexibility to work various shifts

Job Qualifications

A high school diploma or equivalent and 1 year of experience in promotions event marketing community relations and or guest service are required
An Associate’s degree in a related field can take the place of 6 months of experience
Gaming industry experience is preferred
Office skills must include the ability to use standard office equipment and knowledge of Microsoft Office
Experience with promotional software systems preferred
The ability to maintain discretion in handling confidential information
The ability to interact with guests and team members in a professional manner
The ability to work irregular hours and extended shifts including late nights early mornings weekends and holidays
The ability to operate a personal computer
The ability to lift or move objects up to 25 pounds regularly and up to 50 pounds occasionally with assistance
Ability to wear all required Personal Protective Equipment (PPE)
Specific vision abilities including close vision color vision distance vision peripheral vision depth perception and ability to adjust focus

Job Duties

Work at the direction of department management to successfully administer all promotional events from the creation of the idea through the completion of the promotion including but not limited to conception reviewing legal contracts drafting of promotional official rules budgeting purchasing ensuring adequate internal and external communication and proper execution of the promotional event
Draft and submit promotion official rules for approval and maintain knowledge of all rules and procedures for promotional events
Work with department management to setup promotional events in promotional systems verify and test to ensure complete accuracy
Host promotional events including but not limited to operating promotional systems speaking on a microphone to large audiences and responding to questions and concerns from guests
Coordinate event details with department management to ensure the successful delivery of promotional events
Work on and off-site to administer promotional events
Order and maintain inventory of promotional items
Communicate current and future promotions internally to ensure proper information is provided to guests
Evaluate data provided by Promotions Manager to analyze effectiveness of promotions and events
Work with Purchasing department and vendors to provide needed services for promotions
Support other departments with promotions as needed
Assist with set up and take down of equipment at events
Ensure full compliance with departmental Internal Controls policies procedures and regulations
Perform other duties as assigned