Promotion & Events Coordinator

Topeka, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $43,888.00

Work Schedule

Split Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401(k)

Profit-sharing bonus

Double pay on holidays

Paid Time Off

Gas Discount

Job Description

Prairie Band Casino & Resort is a vibrant and well-established gaming and hospitality destination that offers a wide range of entertainment, dining, and accommodation experiences to its guests. Located in a dynamic region, this casino and resort is dedicated to providing exceptional customer service and a welcoming atmosphere for both casual visitors and dedicated gaming enthusiasts. The resort is known for its lively promotions, top-tier events, and a comprehensive benefits package designed to attract and retain talented team members. This includes medical, dental, and vision insurance where the casino pays a significant portion of the premiums, life and disability insurance fully covered for employees, and generous paid time off policies. Additionally, employees benefit from a 401(k) program with a 50% employer match, profit-sharing bonuses, double pay on holidays, and various incentives such as discounts on gas at the resort's station.

The role offered by Prairie Band Casino & Resort focuses on the development, coordination, and execution of promotional events and marketing initiatives aimed at driving new player trips to the property and increasing revenue streams. This position is crucial in maintaining customer loyalty and enhancing the overall guest experience by orchestrating special events, entertainment, and marketing programs. A candidate in this role will collaborate across departments including advertising, IT, direct mail, and food and beverage to ensure seamless promotion delivery. The responsibilities also involve proofing marketing materials, managing event budgets, and responding to guest inquiries, all while maintaining a high level of professionalism and adhering strictly to company and regulatory policies. This role requires someone who is not only organized and detail-oriented but also an effective communicator and enthusiastic about providing an enjoyable and memorable experience for guests. This is a full-time role with the opportunity to work within a flexible shift schedule, including split days off, to effectively manage the demands of event planning in a fast-paced casino environment. The position also offers a $750 hiring bonus and additional incentives throughout the onboarding process, setting a strong foundation for a rewarding career at Prairie Band Casino & Resort.

Job Requirements

high school diploma or equivalent
bachelor's degree in business, marketing or related field preferred
5+ years of gaming experience or 3+ years of professional event experience may substitute for degree requirement
must be dependable and flexible to work various shifts including split days off
ability to speak effectively before large groups of customers
excellent customer service, communication and telephone skills
ability to negotiate with vendors
strong decision making, planning and organizational skills
friendly, outgoing, professional and team player
must have a record of satisfactory performance and reliability in prior and current employment

Job Qualifications

bachelor's degree in business, marketing or related degree or equivalent combination of education and experience
5+ years of gaming experience or 3+ years of professional event experience may substitute for degree requirement
dependable and flexible to work various shifts including split days off
ability to speak effectively before large groups of customers
excellent customer service, communication and telephone skills
ability to negotiate with vendors
strong decision making, planning and organizational skills
friendly, outgoing, displays initiative, professional and team player
record of satisfactory performance and reliability in all prior and current employment
2+ years of experience in event planning, budgeting and income generation preferred
experience with Microsoft Office software, Adobe Photoshop & Illustrator and database creation preferred
previous experience with entertainment bookings preferred
experience in a gaming related field preferred

Job Duties

assists in executing marketing programs that drive new trips to the property, incent incremental player trips, increase gaming revenue and maintain customer loyalty
assists in the planning and implementation of all special events, promotions and entertainment
assists in the emceeing of all promotions, events and entertainment as needed
assists in proofing advertising, direct mail, special event and promotion collateral to ensure copy and variable data is accurate
coordinates support from other departments to ensure promotion execution and awareness
adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
participate in meetings to develop ideas for future promotions and events as needed
record expenses for each event and promotion
respond to inquiries from customers for information regarding upcoming events, promotions, and entertainment
responsible for providing a high level of customer service and promotion a positive attitude to create a fun and entertaining experience for our guests
develops promotion and event proposals within defined budgetary and strategic parameters
develops implementation timelines and task lists and coordinates all aspects of promotions and events with advertising, it, direct mail, food & beverage, etc.
reconciles event manifests, vendor invoices and assists with analysis of promotions and events
resolves guest complaints and disputes, exercising discretion and judgment
other duties as assigned