Production Assistant Manager - Culinary Experience - PM

Salt Lake City, UT, USA|

Job Overview

Employment Type

Full-time

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Company paid life insurance

401(k) matching

Paid Time Off

Holiday pay

Paid parental leave

Annual bonus

Referral program

Job Description

This position is offered by Newrest, a global leader in catering and services specialized in airline catering, remote site catering, and various support services. Newrest operates in numerous countries worldwide, providing clients with full-service solutions that emphasize quality, safety, and customer satisfaction. Known for its commitment to high standards, innovation, and sustainable practices, Newrest consistently delivers superior service in food production and catering management, ensuring client needs are met with precision and professionalism.

The Production Assistant Manager role is a pivotal leadership position within Newrest's culinary and production environment, particularly focused on inflight catering operations at airport hubs. The position is full-time, offering a comprehensive benefits package including medical and dental insurance, life insurance, 401(k) with company match, paid time off, and more. The role also impacts the operational efficiency, safety, and quality of the production processes. The Assistant Production Manager is accountable alongside the Production Manager for overseeing the entire production department, managing fiscal responsibilities, human resources, and operational activities. This includes supervising a multi-disciplinary team of production supervisors, chefs, and non-exempt employees.

In this role, the Assistant Production Manager acts with the authority of the Production Manager when required, demonstrating strong leadership abilities to create a positive and productive department culture. Key responsibilities include motivating and inspiring team members, ensuring compliance with policies, maintaining communication channels across all organizational levels, and upholding safety and quality standards such as HACCP. The role requires a detail-oriented, resilient self-starter capable of managing high-pressure situations and rapid operational changes effectively.

Furthermore, this position demands a strong understanding of regulatory compliance including OSHA and employment laws, operational efficiency through lean manufacturing principles, and food safety standards. The candidate must be skilled in conflict resolution, employee development, and performance management to maintain a motivated, accountable workforce. Additionally, proficiency in Microsoft Office tools like Excel, Word, and PowerPoint is essential to support reporting and communication duties.

Overall, the Production Assistant Manager - Culinary Experience at Newrest represents a vital leadership role within a dynamic food production environment, where operational excellence, employee engagement, and stringent quality control are paramount. By managing day-to-day operations, mentoring staff, and maintaining superior production standards, the Assistant Manager contributes to Newrest’s reputation as a trusted catering partner in the airline industry and related sectors.

Job Requirements

High school diploma required
Minimum 2 years experience in similar production or supervisory role
Experience in inflight catering or related food production environment preferred
Minimum 2 years experience managing multiple non-exempt employees
Strong communication and conflict resolution skills
Knowledge of OSHA, HR, and employment laws
Ability to handle emotionally charged situations
Proficient with Microsoft Office
Ability to act independently and take initiative
Detail oriented
Excellent organizational skills
Resilient and adaptable to rapid changes
Regular and timely attendance

Job Qualifications

High school diploma required
Bachelor’s degree preferred
Minimum 2 years experience in a similar production assistant or supervisory role
Experience in inflight catering, airport hub environments, food production, manufacturing, or kitchen environments preferred
Minimum 2 years experience leading multiple non-exempt employees
Strong communication skills across all organizational levels
Skilled in conflict resolution and de-escalation
Knowledge of OSHA, HR, and employment laws
Understanding of investigation procedures and root cause analysis
Familiarity with lean manufacturing principles
Knowledge of HACCP and food safety standards
Proficient in Excel, Word, and PowerPoint
Excellent organizational and motivational skills
Attention to detail and big picture understanding

Job Duties

Supervise and manage the work of all employees in the department
Motivate and inspire team members to perform above expectations through recognition methods and programs
Ensure all policies and procedures comply with Newrest and client requirements
Communicate effectively with all crew and team members
Hold team members accountable for expectations
Ensure meal orders are filled accurately, timely, and with high quality according to datasheets and client requirements
Ensure operational processes are efficient
Empower team members to identify and resolve operational issues
Communicate concerns and recommendations to management
Coordinate with supply department for stock needs
Anticipate production issues and implement action plans
Communicate confidently with client representatives
Fill in as needed to maintain operational flow
Ensure all processes conform to customer and Newrest specifications
Comply with hygiene and manufacturing practices such as HACCP and FIFO
Oversee cleaning, washing, and sanitation in accordance with plans
Investigate and document incidents and accidents
Enforce safety and legal requirements
Conduct interviews and hiring for department
Approve time off and leaves
Perform performance reviews
Approve timecards and resolve discrepancies
Mentor and coach team members
Maintain regular and timely attendance
Perform other duties as assigned