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Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
401(k) matching
Paid Time Off
Holiday pay
Paid parental leave
Annual bonus
Referral program
Job Description
This position is offered by Newrest, a global leader in catering and services specialized in airline catering, remote site catering, and various support services. Newrest operates in numerous countries worldwide, providing clients with full-service solutions that emphasize quality, safety, and customer satisfaction. Known for its commitment to high standards, innovation, and sustainable practices, Newrest consistently delivers superior service in food production and catering management, ensuring client needs are met with precision and professionalism.
The Production Assistant Manager role is a pivotal leadership position within Newrest's culinary and production environment, particularly focused on inflight catering operations at airport hubs. Th... Show More
The Production Assistant Manager role is a pivotal leadership position within Newrest's culinary and production environment, particularly focused on inflight catering operations at airport hubs. Th... Show More
Job Requirements
- High school diploma required
- Minimum 2 years experience in similar production or supervisory role
- Experience in inflight catering or related food production environment preferred
- Minimum 2 years experience managing multiple non-exempt employees
- Strong communication and conflict resolution skills
- Knowledge of OSHA, HR, and employment laws
- Ability to handle emotionally charged situations
- Proficient with Microsoft Office
- Ability to act independently and take initiative
- Detail oriented
- Excellent organizational skills
- Resilient and adaptable to rapid changes
- Regular and timely attendance
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Minimum 2 years experience in a similar production assistant or supervisory role
- Experience in inflight catering, airport hub environments, food production, manufacturing, or kitchen environments preferred
- Minimum 2 years experience leading multiple non-exempt employees
- Strong communication skills across all organizational levels
- Skilled in conflict resolution and de-escalation
- Knowledge of OSHA, HR, and employment laws
- Understanding of investigation procedures and root cause analysis
- Familiarity with lean manufacturing principles
- Knowledge of HACCP and food safety standards
- Proficient in Excel, Word, and PowerPoint
- Excellent organizational and motivational skills
- Attention to detail and big picture understanding
Job Duties
- Supervise and manage the work of all employees in the department
- Motivate and inspire team members to perform above expectations through recognition methods and programs
- Ensure all policies and procedures comply with Newrest and client requirements
- Communicate effectively with all crew and team members
- Hold team members accountable for expectations
- Ensure meal orders are filled accurately, timely, and with high quality according to datasheets and client requirements
- Ensure operational processes are efficient
- Empower team members to identify and resolve operational issues
- Communicate concerns and recommendations to management
- Coordinate with supply department for stock needs
- Anticipate production issues and implement action plans
- Communicate confidently with client representatives
- Fill in as needed to maintain operational flow
- Ensure all processes conform to customer and Newrest specifications
- Comply with hygiene and manufacturing practices such as HACCP and FIFO
- Oversee cleaning, washing, and sanitation in accordance with plans
- Investigate and document incidents and accidents
- Enforce safety and legal requirements
- Conduct interviews and hiring for department
- Approve time off and leaves
- Perform performance reviews
- Approve timecards and resolve discrepancies
- Mentor and coach team members
- Maintain regular and timely attendance
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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