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Product Manager, Book Direct – Groups & Events
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $119,273.00 - $140,000.00
Work Schedule
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
Bonus Pay
room discounts
Job Description
IHG Hotels & Resorts is a global hospitality company with a presence in over 6,000 hotel destinations worldwide. Known for its commitment to delivering True Hospitality for Good, IHG provides a unique culture supportive of its employees’ professional growth and personal well-being. As a leader in the hotel industry, IHG embraces innovation and transformation to drive performance and sustainable growth, positioning itself as the hotel company of choice for guests and owners alike. The company fosters an inclusive environment that values diversity, collaboration, and the well-being of its colleagues, offering flexible hybrid working arrangements and an array of benefits to... Show More
Job Requirements
- Bachelor’s degree in information technology, business, user experience, customer experience, or a related field, or equivalent experience
- 3-6 years of experience in product management or a similar role within a modern software or platform-based environment
- Proven experience managing end-to-end product lifecycles using agile delivery practices
- Experience working with vendor-led platforms and third-party integrations
- Familiarity with sales-enabled digital solutions including booking flows, inventory availability, pricing evaluation, and fulfillment
- Ability to translate complex business needs into clear product requirements and prioritized roadmaps
- Comfortable working across multiple systems and stakeholder groups such as web, call center, hotel systems, and sales tools
- Experience working in sprint-based environments using tools such as Jira
- Strong business acumen with ability to build business cases and articulate value
- Demonstrated verbal and written communication skills
- Analytical mindset with ability to use insights to inform product and strategy decisions
- Highly organized and detail-oriented with strong follow-through on deliverables
- Adaptable and effective in fast-moving, ambiguous environments
Job Qualifications
- Bachelor’s degree in Information Technology, Business, User Experience, Customer Experience, or a related field, or equivalent experience
- 3-6 years of experience in product management or a similar role within a modern software or platform-based environment
- Proven experience managing end-to-end product lifecycles using agile delivery practices
- Experience working with vendor-led platforms and third-party integrations
- Familiarity with sales-enabled digital solutions, including booking flows, inventory availability, pricing evaluation, and fulfillment
- Ability to translate complex business needs into clear product requirements and prioritized roadmaps
- Comfortable working across multiple systems and stakeholder groups (web, call center, hotel systems, sales tools)
- Experience working in sprint-based environments using tools such as Jira
- Strong business acumen with the ability to build business cases and articulate value
- Demonstrated verbal and written communication skills with the ability to tailor messaging to varied audiences
- Analytical mindset with the ability to use insights to inform product and strategy decisions
- Highly organized, detail-oriented, and process focused, with strong follow-through on deliverables
- Adaptable and effective in fast-moving, ambiguous environments
Job Duties
- Lead development and implementation of the Book Direct product strategy for Groups & Events
- Own and maintain a product roadmap enabling online group and meeting bookings, including enhancements delivered through vendor platforms and integrations
- Identify future product opportunities and capability gaps early to ensure solutions scale with business growth
- Lead cross-functional teams (vendors, business analysts, sales, operations, technology partners) to design, implement, and evolve prioritized roadmap initiatives
- Partner with third-party vendors to evaluate alternative solutions, manage dependencies, and sequence delivery based on business value
- Source data, define success metrics, and support test plans to enable data-driven prioritization and optimization
- Proactively gather stakeholder input from global sales, hotels, and loyalty partners to ensure roadmap alignment with customer and business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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