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PRODUCE/PRIMETIME ASST DEPT LEADER

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
flexible scheduling

Job Description

Baker's, based primarily in Omaha, Nebraska, is a proud member of The Kroger Company family since its merger in 2001. Today, Baker's operates 11 stores throughout Nebraska, serving a diverse and loyal customer base with a passion for quality food and exceptional customer service. As part of The Kroger Company, one of the largest supermarket chains in the United States, Baker's benefits from a rich history of innovation and dedication to community values. The company's mission is to "Feed the Human Spirit" by bringing together diverse teams that share a commitment to food, people, and creating amazing experiences for customers, communities, and associates alike.

Baker's celebrates a culture where people truly matter, and the company works hard to provide the necessary tools and support for employees to grow in their careers and personal lives. Whether you're looking for a part-time job or a career path, Baker's offers opportunities for development, coaching, and advancement within a supportive work environment. The company values respect, honesty, integrity, diversity, inclusion, and safety, which are ingrained in every aspect of its operations.

The Leadership Support position at Baker's is a pivotal role designed to drive sales and enhance the overall customer experience during primetime hours (3 p.m. to 7 p.m. Monday to Friday and 11 a.m. to 7 p.m. Saturday and Sunday). Working closely with the store leader and department leader, this role focuses on developing a high-performance culture where associates are aligned with business strategies and equipped with the knowledge and training they need to consistently deliver excellent customer service. The primary goal is to ensure that every customer interaction is positive, memorable, and aligned with Baker's core values.

As a leadership support associate, you will be expected to foster a teamwork-driven environment, support associate development, and maintain operational excellence. The role requires hands-on involvement in department performance, product quality control, store merchandising, promotional execution, inventory processes, and safety compliance. Your ability to communicate effectively, handle stressful situations, and promote trust and respect among associates will be critical. This role also includes direct customer engagement to provide product information, answer questions, and create a welcoming shopping atmosphere.

This position offers flexible scheduling within the prime business hours, and as part of the Kroger family, comprehensive benefits are available to support associates’ physical, emotional, and financial well-being. These benefits include medical, dental, and vision coverage, paid time off, employee assistance programs, tuition reimbursement, associate discounts, and access to various training and career growth opportunities. Baker's is committed to helping employees thrive and succeed both personally and professionally in a dynamic retail environment that values inclusion and continuous improvement.

Job Requirements

  • High school diploma or GED
  • ability to perform essential job functions with or without reasonable accommodation
  • excellent oral and written communication skills
  • ability to handle stressful situations
  • knowledge of basic math including counting, addition, and subtraction
  • promote trust and respect among associates with a positive attitude
  • adhere to all local, state, and federal laws and company guidelines
  • compliance with safety procedures and reporting of hazards

Job Qualifications

  • Excellent oral and written communication skills
  • ability to handle stressful situations
  • knowledge of basic math including counting, addition, and subtraction
  • high school diploma or GED
  • any produce or retail experience preferred
  • any management experience is a plus
  • proficiency in a second language (speaking, reading, and/or writing) is desirable
  • promote trust and respect among associates with a positive attitude
  • effectively communicate company and job-specific information to associates

Job Duties

  • Provide leadership support and direction during primetime hours
  • partner with store and department leaders to develop a high-performance culture
  • align associates to business strategy
  • provide knowledge and training to associates
  • promote company core values of respect, honesty, integrity, diversity, inclusion, and safety
  • establish department performance goals and empower associates to meet targets
  • ensure timely product orders, stock rotation, and replenishment
  • train and develop associates and participate in performance appraisals
  • create a welcoming environment for customers and respond to product inquiries
  • promote produce specials and offer product samples
  • ensure merchandising standards and product quality
  • create and execute sales promotions
  • inform associates about current and upcoming promotions
  • execute in-stock behaviors and implement promotional plans
  • maintain hourly conditioning to keep products fresh and displays clean
  • ensure cleanliness and 5s practices in backroom and prep areas
  • ensure proper closing and morning readiness
  • organize inventory processes and maintain awareness of stock conditions
  • ensure proper cooler temperatures and maintain temperature logs
  • comply with safety programs, identify unsafe conditions, report safety risks and illegal activity
  • adhere to all laws and company guidelines
  • perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

Mid Level (3-7 years)


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