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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Competitive wages with annual raises
20% discount on Edward Rose & Sons Apartments
Work today, get paid today through Daily Pay
Complimentary meal each shift worked
Paid time off accrued from day one
Medical insurance
Vision Insurance
Dental Insurance
supplemental insurance options
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Employee assistance program
401K savings plan with employer match
Employee discounts on home furnishings, car rentals, media, and activities
Unlimited referral bonuses
Job Description
Rose Senior Living Farmington Hills is a premier senior living community dedicated to enriching the lives of its residents through compassionate care and exceptional service. Located in Farmington Hills, Michigan, Rose Senior Living offers a warm and welcoming environment where seniors can enjoy their golden years with dignity, comfort, and engagement. As part of a respected network of senior living communities, Rose Senior Living Farmington Hills focuses on personalized care, hospitality, and innovative programs designed to support physical, emotional, and social well-being. The company invests in its team members by providing ongoing training, supportive leadership, and opportunities for career growth,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- familiarity with Microsoft Office Suite
- excellent telephone and communication skills
- ability to work flexible hours including weekends
- reliable and flexible to work on-call shifts
- ability to manage multiple tasks simultaneously
- strong customer service orientation and professional demeanor
Job Qualifications
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products and other technology
- must demonstrate excellent telephone and communication skills
- ability to prioritize multiple responsibilities while remaining calm, organized, detail-oriented, and hospitality-focused in a fast-paced environment
- strong follow-through, professionalism, accountability, and proactive communication skills
- ability to communicate effectively across shifts by documenting updates thoroughly
- receptive to coaching and feedback
Job Duties
- Greet all visitors and residents with a warm, professional welcome
- provide ongoing telephone coverage and support
- enter maintenance work orders via TELS promptly as requests are received to ensure timely service
- accept packages, log deliveries, and notify residents accordingly
- assist Human Resources and other departments with clerical tasks as needed
- resolve resident or visitor concerns with empathy while maintaining organizational expectations and professionalism
- follow the Lead Concierge's directions and work collaboratively with team members and other departments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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