PRN/On-Call Concierge

Rose Senior Living Farmington Hills is a premier senior living community dedicated to enriching the lives of its residents through compassionate care and exceptional service. Located in Farmington Hills, Michigan, Rose Senior Living offers a warm and welcoming environment where seniors can enjoy their golden years with dignity, comfort, and engagement. As part of a respected network of senior living communities, Rose Senior Living Farmington Hills focuses on personalized care, hospitality, and innovative programs designed to support physical, emotional, and social well-being. The company invests in its team members by providing ongoing training, supportive leadership, and opportunities for career growth, ensuring that each employee can make a meaningful impact in the lives of the residents they serve. Rose Senior Living embodies a culture of respect, teamwork, and a commitment to excellence, making it a top choice for professionals passionate about senior care and hospitality.

The role of Hospitality-Driven PRN/On-Call Concierge at Rose Senior Living Farmington Hills is a vital position that serves as the welcoming face and first point of contact for residents, guests, prospective employees, vendors, and service providers. This part-time, on-call position offers a flexible schedule without a fixed weekly commitment, allowing team members to contribute during planned absences, busy periods, or special events. With a pay range of $16 to $19 per hour based on experience, this role blends customer service, administrative support, and operational coordination to enhance the resident and guest experience.

As an On-Call Concierge, you will greet visitors and residents warmly and professionally, providing attentive and personalized service that aligns with the company’s hospitality promises. You will manage ongoing telephone coverage, handle maintenance work order entries efficiently, accept and log packages for residents, and assist with clerical support across departments such as Human Resources. The position requires strong communication skills, empathy, and an ability to manage multiple priorities calmly and effectively in a fast-paced environment. Reliability and flexibility are key attributes since shifts may cover weekdays or weekends from morning to evening hours.

The concierge role at Rose Senior Living Farmington Hills not only demands excellent customer service but also requires teamwork and collaboration to maintain seamless transitions across shifts and departments. The successful candidate will demonstrate accountability, proactive communication, and attention to detail, ensuring that every resident concern or request is met with professionalism and urgency. This position offers a unique opportunity for individuals who enjoy working in a meaningful, community-focused environment where hospitality and senior engagement are at the core of daily responsibilities.

With a comprehensive benefits package that includes competitive wages with annual raises, a 20% discount on Edward Rose & Sons apartments, immediate paid time off accrual, affordable medical and dental insurance options, and other employee perks, Rose Senior Living Farmington Hills supports its employees' well-being and professional growth. The company’s hospitality promises underscore its dedication to creating positive interactions and memorable experiences for residents, guests, and staff alike.