PRN Concierge

Senior Lifestyle is a leading senior living company dedicated to enriching the lives of older adults through exceptional care and service. As a reputable provider of assisted living, memory care, and independent living communities, Senior Lifestyle emphasizes a mission centered on values represented by the acronym HEART - Hospitality, Excellence, Appreciation, Respect, and Teamwork. The company seeks to create warm, welcoming environments where residents feel valued, supported, and inspired to live fulfilling lives. Senior Lifestyle prides itself on fostering a culture of compassion and integrity, ensuring that all team members contribute positively to the community and uphold the highest standards of customer service and resident care.

This particular role is designed to be the first point of contact for residents, guests, prospective residents, families, and vendors within the community. The position is vital for maintaining safety, security, and effective communication in the community environment. The responsibilities include greeting individuals with warmth and professionalism, providing general assistance, managing communication channels such as telephone calls, and monitoring the safety of residents and property through surveillance systems and door alarms. The role also entails administrative duties like processing reports related to work orders, incidents, and community concerns.

Further, this position manages the receipt and distribution of packages, plants, prescription drugs, and other deliveries, ensuring they are handled according to residents’ preferences. Another important aspect of this role is maintaining logs related to community keys and gate passes to guarantee security and track access. The successful candidate will also collaborate with various departments to assist with administrative tasks, thereby supporting smooth community operations.

Providing timely responses and following up on resident, family, or employee concerns is a critical element of this role, which is focused on delivering high levels of customer satisfaction. Candidates for this role should exhibit a positive, professional demeanor at all times, being compassionate, approachable, and respectful in interactions with all residents, visitors, and coworkers. The role offers an hourly wage of $18.00 and is part of a dynamic, caring organization that offers a supportive work environment and comprehensive benefits.