PRN Concierge

Cedarhurst Senior Living is a leading provider of senior living communities dedicated to enriching the lives of residents through exceptional care and personalized services. With an unwavering commitment to excellence and innovation, Cedarhurst fosters vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle. The company is renowned for its dedication to creating compassionate communities that prioritize the physical, emotional, and social well-being of every resident. It offers a range of living options and amenities designed to meet the unique needs of each individual, making Cedarhurst a trusted name in senior living. In addition to its focus on resident care, Cedarhurst places a high value on its team members, considering them its greatest asset. The company provides extensive training and career development opportunities, promotes from within, and aims to cultivate a positive and supportive workplace culture. These efforts contribute to their ability to deliver high-quality services and create a welcoming atmosphere for seniors and their families.

The Concierge position at Cedarhurst plays a crucial role within this vibrant senior living community. Reporting directly to the Executive Director, the Concierge serves as the first point of contact for residents, families, visitors, and staff, ensuring a warm welcome and an exceptional customer service experience. This role is essential in maintaining a safe, organized, and supportive environment by monitoring entry and exit points, assisting residents with their daily needs, and coordinating communications throughout the community. Beyond front desk responsibilities, the Concierge provides vital clerical and administrative support to the Executive Director, Business Office, and Sales & Marketing teams, aiding in the smooth operation of community functions. The Concierge is involved in various duties such as managing mail and packages, handling calls, assisting with resident transportation and event reservations, managing guest meal sales, and monitoring emergency systems. This position requires someone who is not only organized and attentive but also empathetic and capable of engaging in conflict resolution when necessary. Working at Cedarhurst means embracing their core values of being passionate, trustworthy, empathetic, positive, respectful, and approachable, and truly embodying the spirit of "The Friend's Work" by reassuring, energizing, and inspiring older adults every day. This role offers an opportunity to make a meaningful difference in the lives of seniors within a community that values teamwork, continuous learning, and personal growth.