Private Events Manager

Corona, CA, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

This job opening is at a reputable hospitality establishment specializing in banquet and catering services, renowned for providing exceptional event planning and dining experiences. The company prides itself on fostering strong relationships with clients and local businesses, ensuring a seamless and memorable event from planning to execution. Operating within a vibrant local community, this organization emphasizes customer satisfaction and professional service, making it a preferred choice for private dining, business meetings, and social gatherings.

The role available is centered around promoting and managing banquet and catering services to prospective clients. The position involves acting as a key liaison between the company and its clientele, including businesses, concierge services, and convention sites. The individual in this role will be responsible for developing marketing strategies, preparing detailed event contracts, advising clients on menu selections, and coordinating closely with the culinary team to ensure optimal food quality and cost-efficiency. This includes consulting with chefs on menu options while taking into account seasonal availability and past event preferences.

In addition, the role requires managing event logistics such as room setup, coordinating with external vendors for amenities, negotiating prices, and overseeing the timely delivery of food and beverages. Effective communication with internal teams including kitchen, bar, and wait staff is crucial to guarantee a flawless execution of events. Furthermore, the successful candidate will represent the company at various trade association meetings, fairs, and the Chamber of Commerce to enhance banquet and catering sales.

The position also includes maintaining high standards of customer satisfaction through proactive resolution of complaints and addressing evolving service requirements. Financial responsibilities are central to the role, involving budget preparation, expenditure scheduling, forecasting, and variance analysis to ensure that financial goals are met or exceeded. This comprehensive role demands a strategic planner and dynamic execution expert capable of juggling multiple aspects of event management while driving business growth.

Job Requirements

Must be 21 years of age or older at the time of application
High school or equivalent education required
Minimum of 3 years of private dining experience
Ability to successfully pass a post-offer, pre-employment background check

Job Qualifications

High school or equivalent education required
Minimum of 3 years of private dining experience
Strong communication and interpersonal skills
Ability to negotiate and manage vendor relationships
Proficient in event planning and contract preparation
Knowledge of food costing and menu planning
Experience in budgeting and financial analysis
Customer service oriented
Ability to work collaboratively with culinary and service teams

Job Duties

Identifying and contacting prospective clients to promote banquet and catering services
Administering marketing information packets to local businesses
Developing and maintaining relationships with local concierge and convention sites
Preparing event contracts with clients for all events booked using established room minimums and guest guarantees, reiterating in contract form all specified details concerning event
Advising and recommending to clients menu selections and room set-up, executing catering menus by consulting with chefs to select potential menus, evaluating past popularity of menu options and availability of seasonal food ingredients
Working closely with the Chef to assure proper costing and food totals, minimizing waste by anticipating food consumption and estimating cost of ingredients
Arranging for all related amenities with outside vendors negotiating for best price for clients, placing orders with suppliers, scheduling delivery of food and beverages when required by event
Communicating details of events to restaurant management (e.g., Kitchen, Bar, and Wait staff)
Representing the company at trade association meetings, Chamber of Commerce, and other fairs to promote banquet and catering sales
Identifying current and future customer service requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
Maintaining customer satisfaction by investigating and resolving customer complaints
Meeting or exceeding financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions
Performing other duties as assigned