Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,200.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Reserve leave
401K option
Flexible Time Off
Monthly membership at Common House
Employee discount on food and non-alcoholic purchases
Job Description
Common House is a contemporary social club with multiple locations including Richmond, VA; Charlottesville, VA; Chattanooga, TN; and New Orleans, LA. Unique in its mission, Common House is more than just a membership space. It creates inclusive, vibrant environments designed to facilitate dining, working, and social discovery for its diverse members. The club regularly hosts engaging daily programming, offers exclusive amenities, and encourages connection opportunities that enrich the social and professional lives of its community. Common House proudly cultivates spaces where members can build meaningful relationships, collaborate on new ideas, and enjoy a dynamic cultural experience in a welcoming atmosphere.Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least 1 year management experience in hospitality
- 1-2 years event coordination experience
- Excellent communication and customer service skills
- Ability to multitask and work under pressure
- Proficient use of technology and POS systems
- Physical ability to stand, walk, lift 15 pounds repeatedly, bend, kneel, and handle environmental factors
- Must be available for in-person full-time work in New Orleans, LA
- Must comply with all employee and operational policies
Job Qualifications
- Minimum 1 year management experience in hospitality industry
- Minimum 1-2 years event coordination experience
- Excellent communication skills
- Strong customer service skills
- Ability to multitask effectively
- Proficient memory for menu items
- Ability to perform in high-paced and stressful environments
- Strong oral and written English communication
- Proficient in using software for communication and POS programming
- Professional appearance and demeanor
Job Duties
- Manages event execution and serves as Manager on Duty
- Oversees room resets and maintains tour-ready appearance between events
- Regularly checks in with event clients to review timelines and floorplans
- Leads event staff to follow private event service standards
- Manages client communication from booking through event completion
- Gathers all event details including floorplans and menus
- Leads tastings, final walkthroughs, and BEO preparations
- Inputs event consumption and bar details
- Sends final invoices after events
- Maintains relationships with staff, managers, and vendors
- Assists with front of house daily operations and member experience optimization
- Works with management to design service protocols and improve guest satisfaction
- Uses PMS to collect guest preferences
- Drives service efficiency and standards
- Performs table visits to assess guest needs
- Communicates shift updates with AGM/GM
- Upholds service standards and completes performance reviews
- Ensures staff attendance and monitors overtime
- Supports FOH staff service needs
- Maintains communication between kitchen and FOH
- Operates club in compliance with ABC and health regulations
- Handles bar program and employee policy adherence
- Manages invoice coding and profitability efforts
- Maintains operating supplies, audits cash registers, and logs maintenance issues
- Adopts a professional and productive management style
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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