Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $38.00
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Work Schedule

Flexible
Weekend Shifts
Split Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse and inclusive workplace

Job Description

Madison Square Garden Entertainment Corp. (MSG Entertainment) stands as a premier leader in the live entertainment industry, renowned for delivering unforgettable experiences and fostering meaningful connections with diverse and passionate audiences worldwide. MSG Entertainment operates an impressive portfolio of iconic venues, including New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre. These venues collectively host a broad array of events encompassing sporting events, concerts, family shows, and special events, attracting millions of guests annually. Beyond these venues, MSG Entertainment proudly produces the original Christmas Spectacular Starring the Radio... Show More

Job Requirements

  • Must be of legal age according to NYS regulations to serve alcohol
  • Must be flexible to work evenings, weekends, and holidays
  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays
  • Must be receptive to working outside in inclement weather and extreme temperatures
  • Works nights, weekends and holidays
  • Must have prior wait staff experience
  • TEAM certification is a must

Job Qualifications

  • Prior wait staff experience
  • Knowledge of NYC Board of Health Food Handling rules a plus
  • TEAM certification
  • Good communication skills
  • Commitment to high-quality customer service
  • Ability to handle high-pressure environments
  • Professional appearance and demeanor

Job Duties

  • Providing excellent customer service to highest level of guest and for serving food and beverages to guests in a timely, courteous and accurate manner
  • Proper knowledge of New York State Board of Health Food and alcohol handling protocols
  • Having efficient knowledge of touch screen POS system
  • Ensuring proper table maintenance during service, including setting and re-setting in between courses
  • Checking identification of guests to ensure they are of legal age to consume alcoholic beverages
  • Able to walk and stand during the entire shift and assisting with set up of the dining room and other work areas
  • Maintaining the cleanliness of assigned work area and assist with all guest service functions
  • Addressing guest concerns or questions, escalating to Supervisors as needed
  • Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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