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Prevailing Wage Concierge - The Brook

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) retirement plan
Paid parental leave
Employee assistance program
Housing discount
paid sabbatical

Job Description

Greystar is a premier, fully integrated global real estate company specializing in property management, investment management, development, and construction services, with a strong focus on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar has established itself as a leader in the real estate industry by managing and operating over 300 billion dollars worth of real estate assets across nearly 250 markets worldwide. The company has an expansive presence with offices throughout North America, Europe, South America, and the Asia-Pacific region. Known as the largest operator of apartments in the United States, Greystar manages over 1,000,000 units and beds worldwide... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or property management preferred
  • Excellent communication skills
  • Ability to handle multiple tasks simultaneously
  • Proficient with computer applications and phone systems
  • Knowledge of local community resources
  • Ability to maintain a professional and friendly demeanor
  • Availability to work flexible hours including weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or property management preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Proficient with phone systems and computer applications
  • Knowledge of local area amenities and community resources beneficial
  • Ability to work collaboratively with a team

Job Duties

  • Greet prospects and residents as they enter the office or leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
  • Answer phone calls, route all calls to the appropriate team member for assistance, and assist with completed service request call backs as necessary
  • Maintain the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
  • Manage all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community
  • Assist the community team with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, delivery places, and other pertinent information of interest to residents and maintain relationships and contacts with concierge vendors

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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