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Belk

Prestige Beauty Counter Manager - Full Time

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k with matching contribution
generous PTO
Merchandise discounts
Paid maternity and paternal leave
growth and professional development opportunities
Employee Assistance Programs
Education and tuition reimbursement programs

Job Description

Belk is a well-established department store known for its commitment to providing excellent customer service and showcasing a wide range of fashion, beauty, and home products. With over 135 years of experience in the retail industry, Belk continuously evolves to meet the needs of its customers and associates by embracing new trends and innovative business practices. The company prides itself on fostering an inclusive and supportive work environment, promoting growth and professional development for its team members. Belk emphasizes accessibility and equal opportunity, ensuring that its hiring practices and workplace culture uphold these important values.

The Cosmetic Counter Ma... Show More

Job Requirements

  • available to work a flexible schedule based on business needs including nights, weekends, and holidays
  • ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others
  • self-directed and able to work with minimal supervision in a deadline-driven environment
  • communicate with excellence
  • comfortable with technology including smart phones, tablet computers, and Windows-based operating systems
  • 1+ years of retail experience and a dedication to customer service excellence
  • must regularly move around all store areas and be accessible to customers
  • must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
  • comfortable with and enjoy assisting customers with makeup application and skincare services

Job Qualifications

  • 1+ years of retail experience and a dedication to customer service excellence
  • ability to use data, guidance, and judgment to support timely and effective decisions that contribute to team and business success
  • skills and experience to perform in the role and a commitment to continuously learn
  • ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others
  • self-directed and able to work with minimal supervision in a deadline-driven environment
  • communicate with excellence
  • comfortable with technology including smart phones, tablet computers and Windows-based operating systems
  • available to work a flexible schedule based on business needs including nights, weekends, and holidays
  • comfortable with and enjoy assisting customers with makeup application and skincare services

Job Duties

  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics
  • create memorable store experiences through building genuine team, vendor, customer, and community relationships
  • lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, and customer outreach to advance beauty business
  • foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service
  • build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement
  • drive repeat client interactions as a knowledgeable and trusted resource
  • enhance team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning
  • connect with Beauty Advisors through team meetings and one-on-one touch bases to review goals and performance results
  • ensure associates are well-informed and confident in speaking to available inventory and assortment
  • leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience
  • support store fulfillment in designated areas by accurately and efficiently executing omni processes
  • support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily
  • align presentations with vendor and company directives
  • partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity
  • demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs
  • lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely
  • champion team knowledge of inventory management, asset protection procedures, and safety guidelines

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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