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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.50 - $30.20
Benefits
Store discount
Paid Time Off
financial wellness programs
Health and wellness support
employee perks
Job Description
Whole Foods Market is a renowned American supermarket chain that focuses on offering the highest quality natural and organic products. As a company committed to nourishing people and the planet, Whole Foods Market leads the grocery industry with its dedication to sustainability, community engagement, and exceptional customer service. With locations across the United States, Canada, and the United Kingdom, Whole Foods Market provides a unique shopping experience focused on health-conscious consumers who value ethically sourced and environmentally friendly products. The company places a strong emphasis on personal growth for its employees and creating meaningful change in the communities it serves.... Show More
Job Requirements
- prior retail, restaurant or hospitality experience is preferred
- must be 18 years of age or older
- ability to work all scheduled shifts
- ability to follow health and sanitation procedures
- ability to comply with safe work practices
- ability to communicate effectively
- ability to multi-task in a fast paced environment
- ability to perform physical job duties with or without accommodation
Job Qualifications
- basic computer skills
- proactive problem-solver with excellent follow-through and listening skills
- clear and effective communication style, both written and verbal
- thorough knowledge of products throughout the store or the ability to learn them quickly
- ability to follow instructions and procedures
- skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
- ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
- supports the 365 culture and is an example of Whole Foods Market’s core values
- demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
- proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow team members
- proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and other equipment used during preparation and clean up within department and store
- able to perform the physical requirements of the job with or without reasonable accommodation
- desire to be a part of a new, exciting brand
Job Duties
- provide exceptional customer service and address needs of customers in a timely and effective manner
- perform all duties related to food preparation and production
- execute recipe production and specific venue product flow
- ensure all prepared items are labeled, dated, initialed, covered, and rotated
- document waste and spoilage using appropriate forms and meet all spoilage targets
- ensure that production is done using correct measuring devices and all recipes are followed
- ensure that walk-ins and freezers are kept clean and organized
- be cross-trained and work in multiple areas throughout the store, which may include cashiering
- ensure that all shelves and displays are properly stocked and front facing
- rotate products and remove out-of-date products
- maintain and support proper electronic shelf label signage throughout the store
- be aware of new products and their placement
- ensure the highest retail standards are being met
- follow all 365 standard operating procedures
- help with the setup or closing of departments as outlined by standard operating procedures and training materials
- participate in fiscal period and quarter end inventories
- communicate all pertinent information to leadership
- establish and maintain a collaborative and productive working relationship with store leadership, team leaders, floor leads, fellow team members, support partners, customers and vendors
- stay informed on all company and store level information from leadership
- model 365 by Whole Foods Market vision and goals
- have a level of knowledge and awareness of relevant competitors and industry trends
- complete all trainings and focus on increasing product knowledge
- maintain awareness of new products and promotions
- maintain a positive work environment
- use courteous and proper phone etiquette when answering phones and pages
- follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- support overall store cleanliness and maintenance
- follow established food safety, organics, and cleaning and maintenance guidelines and procedures
- resolve all hazards or violations immediately
- work all shifts as scheduled
- attend all meetings as assigned by leadership, including daily huddles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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