Prepared Foods Cook / Food Production - Full Time

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $18.50 - $30.20
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Benefits

Health Insurance
Paid Time Off
Store discount
financial wellness programs
Health and wellness support
Employee assistance program
Career development opportunities

Job Description

Whole Foods Market is a leading American supermarket chain known for its organic selections, commitment to quality, and dedication to healthy living. Established with a focus on natural and organic foods, the company has revolutionized the retail grocery market by offering a diverse range of products that emphasize sustainability, ethical sourcing, and customer satisfaction. With a presence across multiple locations, Whole Foods Market fosters a positive workplace environment where collaboration, continuous learning, and community engagement are core values. The company is regarded not only for its premium products but also for its commitment to team member growth and wellness through comprehensive benefits and supportive workplace policies. Whole Foods Market operates in a fast-paced retail setting that prioritizes exceptional customer service and product excellence.

The cook position at Whole Foods Market offers an exciting opportunity for individuals who are passionate about food preparation and customer service in a dynamic retail environment. As a cook, you will primarily work in the kitchen, preparing a variety of tasty and quality food items that meet specific recipes and production standards to ensure consistency and customer satisfaction. Beyond culinary duties, this role is unique as it includes cross-training across several store departments, allowing you to develop a versatile skill set that extends to cashiering, product knowledge, merchandising, and store maintenance. This multifaceted approach enables team members to engage more deeply with the business and customers, fostering professional growth and a comprehensive understanding of store operations.

Your responsibilities will include not only preparing and producing food items but also ensuring proper labeling, dating, and rotation of products for freshness and safety. You will meticulously document waste and spoilage, adhering to established targets to minimize losses and maintain inventory control. Maintaining cleanliness and organization in storage areas such as walk-ins and freezers is crucial to uphold food safety standards. Additionally, you will participate in stocking shelves, rotating products, and ensuring that store displays are well-presented and merchandised according to company guidelines. This role requires adherence to Whole Foods Market’s rigorous Standard Operating Procedures (SOPs) to optimize food safety, store cleanliness, and product presentation.

Communication and teamwork are essential components of this role, as you will work closely with leadership, fellow team members, support partners, vendors, and customers. Being knowledgeable about current products, promotions, and industry trends will enable you to provide outstanding service and act as a valuable resource within the store. The cook position supports the Whole Foods Market vision and culture through proactive engagement, positive attitude, and commitment to store goals. Comprehensive training programs are provided to enhance your product knowledge, food safety practices, and workplace skills.

The position offers an hourly wage ranging from $18.50 to $30.20, commensurate with experience, and includes access to Whole Benefits - a comprehensive benefits program that supports health, wellness, financial stability, and work-life balance for both full-time and part-time team members. Whole Foods Market is dedicated to providing an inclusive and fair employment environment, upholding equal opportunities for applicants and employees regardless of any legally protected characteristics. If you are motivated by a fast-paced, customer-focused role with opportunities for continuous learning and career advancement in a respected retail brand, this cook position offers a deeply rewarding experience.

Job Requirements

  • Prior retail, restaurant or hospitality experience is preferred
  • Must be 18 years of age or older
  • Ability to work all scheduled shifts
  • Ability to follow food safety and sanitation procedures
  • Ability to lift and carry heavy items as needed
  • Strong communication skills
  • Commitment to exceptional customer service
  • Flexibility to work in different departments
  • Basic computer literacy

Job Qualifications

  • Basic computer skills
  • Proactive problem-solver with excellent follow-through and listening skills
  • Clear and effective communication style, both written and verbal
  • Thorough knowledge of products throughout the store or the ability to learn them quickly
  • Ability to follow instructions and procedures
  • Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
  • Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
  • Supports the 365 culture and is an example of Whole Foods Market’s Core Values
  • Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
  • Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members
  • Proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store
  • Able to perform the physical requirements of the job with or without reasonable accommodation
  • Desire to be a part of a new, exciting brand

Job Duties

  • Provide exceptional customer service and address needs of customers in a timely and effective manner
  • Perform all duties related to food preparation and production, execute recipe production and specific venue product flow, and provide great finished products for our customers while ensuring consistency and quality of food
  • Ensure all prepared items are labeled, dated, initialed, covered, and rotated
  • Document waste and spoilage using appropriate forms, and meet all spoilage targets
  • Ensure that production is done using correct measuring devices, and all recipes are followed
  • Ensure that walk-ins and freezers are kept clean and organized
  • Be cross-trained and work in multiple areas throughout the store, which may include cashiering
  • Ensure that all shelves and displays are properly stocked and front facing
  • Rotate products and remove out-of-date products
  • Maintain and support proper Electronic Shelf Label signage throughout the store
  • Be aware of new products and their placement
  • Ensure the highest retail standards are being met
  • Follow all 365 Standard Operating Procedures (SOPs)
  • Help with the set up or closing of department as outlined by SOP and training materials
  • Participate in fiscal period and quarter end inventories
  • Communicate all pertinent information to leadership
  • Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors
  • Stay informed on all company and store level information from leadership
  • Model 365 by Whole Foods Market vision and goals
  • Have a level of knowledge/awareness of relevant competitors and industry trends
  • Complete all trainings and focus on increasing product knowledge
  • Maintain awareness of new products and promotions
  • Maintain a positive work environment
  • Use courteous and proper phone etiquette when answering the phones and pages
  • Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
  • Support overall store cleanliness and maintenance
  • Follow established food safety, organics, and cleaning and maintenance guidelines and procedures
  • Resolve all hazards or violations immediately
  • Work all shifts as scheduled
  • Attend all meetings as assigned by Leadership, including daily huddles

Job Criteria

Experience

Mid Level (3-7 years)


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