Prep Cook

Oakland, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $19.00 - $25.40

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Store discount

Training and development opportunities

Employee assistance program

flexible scheduling

Job Description

Whole Foods Market is a renowned grocery store chain that is widely recognized not just for selling natural and organic foods but also for its commitment to environmental stewardship and community involvement. Founded with a purpose to nourish people and the planet, Whole Foods Market goes beyond the traditional retail experience by supporting initiatives such as funding school garden grants, improving food access in underserved communities, and promoting sustainable agricultural practices globally. This company is celebrated for revolutionizing the grocery industry through its high standards of product quality, health consciousness, and an unwavering dedication to customer service. When joining Whole Foods Market, employees become part of a team that values personal growth, teamwork, and meaningful change both in local communities and worldwide.

The role at Whole Foods Market is centered around the preparation, service, and maintenance of quality food products within various Prepared Foods venues. This position requires individuals who are passionate about natural foods and capable of supporting the company’s mission. Employees in this role are expected to provide exceptional customer service while ensuring all health, sanitation, and safety protocols are followed meticulously. The responsibilities include preparing fresh foods according to strict recipe guidelines, maintaining cleanliness and organization of workspaces including storage areas like walk-ins and freezers, and handling customer inquiries with professionalism and knowledge. This position emphasizes teamwork, flexibility, and a strong work ethic, including readiness to work a flexible schedule that may include nights, weekends, and holidays.

Team Members must be proactive in supporting their colleagues and contributing to the store’s overall positive environment by actively participating in trainings and adhering to company standards. Whole Foods Market offers an hourly wage ranging between $19.00 and $25.40, which is determined based on experience. Additionally, new employees who complete their first 90 days successfully may be eligible for a pay increase, signaling the company’s commitment to employee development. Whole Foods Market also provides comprehensive "Whole Benefits" including health insurance, retirement plans, paid time off, and other perks designed to support the wellness and financial security of its workforce. This role serves as a vital part of the store’s operations and is a great opportunity for individuals seeking to grow within a company that prioritizes quality, sustainability, and customer satisfaction.

Job Requirements

Must be able to lift 50 pounds
Standing or walking 6-8 hours during an 8-hour shift
Ability to use single grasping, fine manipulation, pushing, and pulling with hands
Capable of bending, twisting, squatting and reaching motions
Ability to work in wet and dry conditions
Exposure to FDA approved cleaning chemicals
Ability to work a flexible schedule including nights, weekends, and holidays
Ability to use knives, box cutters, electric pallet jacks and other heavy machinery
May require use of ladders
No prior retail experience required

Job Qualifications

High school diploma or equivalent
Basic food preparation knowledge
Strong communication skills
Ability to work in a team environment
Ability to deliver clear and respectful information to customers and team members
Strong work ethic
Passion for natural foods and sustainability
Ability to meet customer service expectations
Time management and organizational skills
Ability to follow directions and procedures
Ability to work in a fast-paced environment
Willingness to learn and adapt
Understanding of health and safety regulations

Job Duties

Assists with production for all Prepared Foods venues
Ensures all prepared foods are properly labeled, dated, initialed, covered, and rotated
Ensures product meets Whole Foods Market guidelines for quality and preparation
Documents waste and spoilage using appropriate forms
Ensures product production is performed using correct measuring devices and recipes are followed
Helps customers understand the difference between Whole Foods Market products and conventional store products
Ensures that walk-ins and freezers are kept clean and well-organized
Arrives to work station on time, appropriately groomed, dressed and ready to work
Works all scheduled shifts and attends required trainings and meetings
Provides excellent customer service, addresses needs of customers in timely and effective manner
Models suggestive selling techniques
Answers phones and pages promptly and courteously
Maximizes sales potential through proper procedures for prepping, storing, rotating, stocking, and merchandising products
Follows and complies with established procedures including health and sanitation, weights and measures, and safe work practices
Maintains a clean and sanitary working and shopping environment
Performs opening, mid, and closing duties as assigned
Ensures accuracy of signs and pricing
Immediately reports safety hazards and violations