Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Job Description
Legends Global is a distinguished holistic agency specializing in delivering innovative solutions for legendary brands across a variety of industries. Known for its comprehensive 360-degree service approach, Legends Global integrates Global Planning, Global Sales, and Hospitality service solutions to ensure success and excellence in each of its six key verticals: professional sports, collegiate athletics, attractions, entertainment, international ventures, and conventions. The company prides itself on its talented team, collectively bringing over 300 years of expertise in sales and sponsorship, analytics and valuation, and hospitality and operations. Legends Global's commitment to excellence and its client-centric methodology ensure every partnership benefits from tailored strategies designed to maximize brand impact and engagement.
This role is a supervisory position within the vibrant environment of event hospitality, specifically overseeing and coordinating the activities of stand workers in the VIP area. As a Stand Supervisor at Legends Global, you will play a pivotal role in managing the day-to-day operations of the stands, ensuring seamless service and compliance with company standards and local regulations. Your responsibilities will include supervising the staff, managing inventory, overseeing setup and closing procedures, and guaranteeing that all workstations are clean and sufficiently stocked throughout the event. You will be responsible for ensuring adherence to alcohol policies and food safety regulations in collaboration with the board of health.
Moreover, this role demands a thorough knowledge of every position within the stand operations, allowing you to step in and perform any necessary duties to maintain smooth service flow. At closing, you will collaborate with your team to complete inventory counts, clean equipment, and organize supplies in preparation for upcoming events. Efficient and accurate paperwork completion is mandatory, and the ability to handle POS systems including voids, credit card issues, and daily reports is essential.
The Stand Supervisor must maintain a professional, positive attitude at all times, fostering a team-oriented environment that promotes exceptional guest experiences. Knowledge of the food and beverage menu, specials, and available services is required to enhance personalized guest service. You will also work closely with the customer service department to continually improve service quality in your assigned areas.
This position requires flexibility in scheduling, with the ability to work days, nights, weekends, and holidays to meet service demand levels. Candidates must meet state and local health requirements for food handling and alcoholic beverage service. Physical demands include walking long distances, standing for extended periods, and the ability to lift up to 30 pounds. The role is suited for proactive, organized individuals who can thrive under pressure while adapting quickly to changing situations. The employment type and salary are competitive and commensurate with experience, reflecting the high responsibility level and expertise required for this dynamic hospitality supervisory role.
This role is a supervisory position within the vibrant environment of event hospitality, specifically overseeing and coordinating the activities of stand workers in the VIP area. As a Stand Supervisor at Legends Global, you will play a pivotal role in managing the day-to-day operations of the stands, ensuring seamless service and compliance with company standards and local regulations. Your responsibilities will include supervising the staff, managing inventory, overseeing setup and closing procedures, and guaranteeing that all workstations are clean and sufficiently stocked throughout the event. You will be responsible for ensuring adherence to alcohol policies and food safety regulations in collaboration with the board of health.
Moreover, this role demands a thorough knowledge of every position within the stand operations, allowing you to step in and perform any necessary duties to maintain smooth service flow. At closing, you will collaborate with your team to complete inventory counts, clean equipment, and organize supplies in preparation for upcoming events. Efficient and accurate paperwork completion is mandatory, and the ability to handle POS systems including voids, credit card issues, and daily reports is essential.
The Stand Supervisor must maintain a professional, positive attitude at all times, fostering a team-oriented environment that promotes exceptional guest experiences. Knowledge of the food and beverage menu, specials, and available services is required to enhance personalized guest service. You will also work closely with the customer service department to continually improve service quality in your assigned areas.
This position requires flexibility in scheduling, with the ability to work days, nights, weekends, and holidays to meet service demand levels. Candidates must meet state and local health requirements for food handling and alcoholic beverage service. Physical demands include walking long distances, standing for extended periods, and the ability to lift up to 30 pounds. The role is suited for proactive, organized individuals who can thrive under pressure while adapting quickly to changing situations. The employment type and salary are competitive and commensurate with experience, reflecting the high responsibility level and expertise required for this dynamic hospitality supervisory role.
Job Requirements
- High school diploma or equivalent
- Minimum two years experience in hospitality or food service environments
- Knowledge of food and beverage service operations
- Ability to supervise and coordinate work teams
- Knowledge of state and local health and safety regulations
- Must meet health requirements for food handling and alcohol service
- Ability to operate POS systems
- Strong organizational and communication skills
- Capable of managing flexible schedules
- Ability to perform physical tasks such as standing, walking, lifting up to 30 pounds
- Must be punctual and dependable
- Ability to speak, read, write, and understand English
- Must maintain a professional appearance and conduct
- Ability to work under pressure and adapt to changing demands
Job Qualifications
- Must have two to four years experience in fast paced, high-end club, restaurant or catering location
- High school diploma required, some college preferred
- Proactive, self-motivated, and organized with strong prioritization skills
- Detail oriented
- Ability to work under pressure and adapt quickly to change
- Punctual and dependable
- Ability to read, write, and understand English
- Capable of performing simple mathematical calculations
- Maintains personal hygiene and professional appearance
- Ability to walk long distances and stand for extended periods
- Ability to stand, kneel, lift up to 30 pounds, carry items, and push carts
- Knowledgeable of POS systems and inventory management
- Strong customer service orientation and communication skills
Job Duties
- Supervises and coordinates activities of stand workers in the VIP area
- Oversees or participates in stand set-up and closing procedures such as counting inventory, prep, and cleaning
- Ensures all work stations remain clean and sufficiently stocked
- Orders replacement stock from runners as necessary
- Completes required paperwork efficiently and accurately
- Ensures employees adhere to alcohol policies
- Manages staff to ensure food preparation meets guidelines set by Legends and the board of health
- Must be knowledgeable of all positions and able to fill any position if needed
- Works with stand personnel to count ending inventory, clean equipment, and organize stock for the next event
- Knowledgeable of POS system including voids, credit card issues, and closing out procedures
- Inputs daily event sheets and daily reports
- Coordinates with customer service department to improve guest service
- Conducts inventory at assigned locations
- Manages area schedules, makes changes, prints and posts them
- Maintains a friendly, positive attitude and professional demeanor
- Interacts with guests and staff to ensure guest satisfaction
- Maintains knowledge of menu, specials, and services
- Knows the layout of the venue and assigned area
- Provides personalized guest service surpassing expectations
- Maintains clean, neat, and safe work areas
- Ensures compliance with company service standards, inventory, and cash control procedures
- Works as a team with associates and other service departments
- Adapts to flexible schedules including days, nights, weekends, and holidays
- Meets state and local health requirements for food handlers and alcoholic beverage services
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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